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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

To complain to doctors about chugger

134 replies

Doodlekitty · 28/09/2015 18:40

Hi all.
Took my lb to docs thus morning. Waiting room was rammed and people were queuing for flu jabs. There was a woman there from Marie Curie going round people in waiting room to tell them about all of the good Marie Curie does in our area. She was then explaining this could not happen without support and trying to get them to sign up for a direct debit.

To be fair she was not giving it the hard sell but it felt very much like emotional blackmail in a place where people are very likely to be vulnerable. If I didn't love my doctor this would make me consider changing. Aibu to write an email of complaint about this being permitted?

OP posts:
WhoTheFuckIsSimon · 28/09/2015 18:43

Yanbu, I wouldn't like this at all.

LunchpackOfNotreDame · 28/09/2015 18:44

Definitely complain

SunsetBeetch · 28/09/2015 18:46

YANBU. That is so insensitive and intrusive, IMO! A collection tin or something would possibly be acceptable, but a chugger is going too far. I'm quite surprised this was allowed.

ThroughThickAndThin01 · 28/09/2015 18:47

Yanbu. How uncomfortable as you were in a situation you can't leave. Complain.

LeChien · 28/09/2015 18:47

Really?!
Our GP's won't even allow collection boxes, let alone chuggers wandering amongst patients!
Yes, complain.

KingJoffreyLikesJaffaCakes · 28/09/2015 18:48

It's begging, which used to be illegal (or at least very much frowned upon).

Now it's weirdly acceptable.

ProcrastinatorGeneral · 28/09/2015 18:54

My local surgery has a large bookcase full of books, 30p a go all proceeds to a charity that changes annually. They also participate in the Macmillan coffee morning, again donations in the tin and most people like having a cuppa while waiting for their appointments. I can handle those but I'd be livid at being chugged in the waiting room. I'd rattle a letter off to the practice manager in your shoes.

Doodlekitty · 28/09/2015 18:56

I did wonder about the legality of targeting vulnerable people for direct debit sales but I think I'm probably overreacting there. Pleased I'm not bu. Will get email written tonight

OP posts:
CurlyhairedAssassin · 28/09/2015 19:04

God that's so unacceptable. Imagine being a patient waiting to see the Gp to check out a suspect lump, and getting that spiel.

Jesus.

Notoedike · 28/09/2015 19:13

YANBU That is completely unacceptable

celtictoast · 28/09/2015 19:15

YANBU. Many people waiting at the doctors' won't be feeling up to chatting with someone they know and like, let alone some chugger.

sugar21 · 28/09/2015 19:21

I am amazed the receptionist didn't throw her out!

sproketmx · 28/09/2015 19:29

It's annoying for sure but I think it would be distasteful to complain. A lot of the people who collect fir Marie curie do it because cancer has affected them in some way and I'm not usually the sensitive type but I'd be worried about upsetting the woman.

Doodlekitty · 28/09/2015 19:29

It was obviously organised sugar, she hadded a stand and banners

OP posts:
Narp · 28/09/2015 19:29

This is not appropriate in a GP waiting room, however worthy the cause (and Marie Curie is very worthy)

ThroughThickAndThin01 · 28/09/2015 19:32

I don't think its distasteful to complain; how many elderly patients are there always in a doctors waiting room, and how vulnerable might they be to this sort of pressure. It's not on. The 'woman' shouldn't have been there, doing that.

Puzzledandpissedoff · 28/09/2015 19:38

I realise I'm clutching at straws here, but is there any possibility at all that the receptionists thought the lady was just talking with patients about their services, rather than asking for money?

If they really did know and allowed it, it's absolutely appalling - and that's coming from someone who's supported this charity extensively in the past

celtictoast · 28/09/2015 19:46

I don't think it's distasteful to complain. The surgery's priority is the wellbeing of their patients and this includes a comfortable waiting room with no-one annoying those waiting.

It reminds me of Bounty collaring new mums in maternity wards - a captive audience for their marketing.

Cornettoninja · 28/09/2015 20:01

I don't think its distasteful to complain. There are other unobtrusive ways to collect money and raise awareness that have already been mentioned on this thread.

You're pretty captive in a waiting room and likely to have your own issues at the forefront of your mind. its just not the place for collecting direct debit details. I can certainly think of times it would have been unwelcome and I would have been unprepared to encounter something like that.

Slightly bias but I do hate chuggers at the best of times.

OvertiredandConfused · 28/09/2015 20:17

YANBU. I think this is inappropriate and I would complain. YABU to call her a chugger. Charity mugger is an offensive term.

fastdaytears · 28/09/2015 20:19

Marie Curie is a fantastic cause but this is just all imaginable sorts of wrong.

You need to raise this straight away.

Sockattack · 28/09/2015 20:20

Absolutely complain and do update us too!

londonrach · 28/09/2015 20:23

Sounds very far fetched as cant imagine this happened. Complain as this is awful!!!! My doctor surgery doesnt even have magazines now..

gamerchick · 28/09/2015 20:23

since when? Hmm offensive to the chugger maybe. These people are parasites

ThroughThickAndThin01 · 28/09/2015 20:23

Charity mugger is exactly the term for this sort of, well charity mugging, isn't it Overtired? She was being offensive. It's hard sell, and totally I inappropriate.