To wonder if there's any hope of a refund

[WhitePhantom]

Hi,

A friend needed to buy some books for her ds for school last week. She didn't know how to do it so she called down to me and we got it sorted. One was a physical book from a website, and one was an ebook from iTunes to go on the iPad.

We had to enter her card details to buy the physical book (debit card, as she has no credit card). I can't remember whether we had to enter card details for the ebook download, as there was a bit of confusion in the process (was it this book or that one, what do we do here, do we get it through the app store or iTunes, etc). I do remember clearly that when I was setting up my DS's iPad we had no choice but to enter card details when creating his apple id. I couldn't find any way around it anyway, so I'm fairly sure she must have entered her card details when her DS's iPad was being set up but she's adamant she didn't.

Now her ds is after running up a bill on iTunes of £250 (he had downloaded free apps, but has since make in-app purchases which he apparently didn't realise were chargeable) and she's in major trouble - things are very tight and she really can't afford this. (I feel that she's partly blaming me, saying that her card details weren't on the iPad until we bought the books. That's not the point of my aibu but I'm a bit pissed off about it.)

So anyway, I'm trying to help her and I'm wondering if there's any way for her to try and recoup some of this. She says not, but maybe MN wisdom can tell me differently?

Thanks!

I've never set mine up with bank card details. In the section where it's lists VISA and the other names that I've completely forgotten it also has 'None' at the bottom of this list. So you click that and then don't have to fill in any details.

Not that that helps your friend now but might someone else reading.

Thanks LH and m0ther - that's handy to know.

I'm not familiar with iPads at all (I'm Windows all the way) but I'm very IT literate - so if there's a bit of a learning curve for me, I can understand how a technophobe (ie. friend) would miss a lot of stuff.

It's a hard lesson to learn, but at least it's now only £50 instead of £250.

DS made purchases he didn't realise he was making (on an iPad). They're kids. Lots of things they don't realise they're doing.

Now to go get my credit card details off of DD's iPhone...