I am really unsure what to do. A family member (not close) has asked for a personal reference from me, but in my professional capacity. I have said no, I don't think its appropriate, and I know I'm right (even though there's no way we could be connected as family), but I'm a bit of a loss what to suggest.
They need this to get a job they really want and don't apparently know any other professionals (quite young, has new GP, lost contact with teachers) - any other suggestions from mumsnetters out there?