To make a compliant about the pharmacist ?

[Dragonsdaughter]

Today in Morrisions - whilst buying fairly embarrasing personal products. My DD10 miss read the time on the clock. pharmastist jumpscin and says she should be able to tell the time at her age. I looked him and said ' well she has dyslexia and that can mean telling the time can be hard' and tried to get on with my purchace as tp be honest dont want to have to discuss my childs learning disablities with some random pharmastis while buying thrush cream in front of other customers! He then said that dylsixia shouldn't affect her ablity to learn to tell the time. I looked at him and said well actually it can giving him a paddington bear stare. He then - despite my daughters obvios discomfort - says So does she get help with that then. I just walked away after paying the cashier as He doesnt handle the momey. My daughter has spent the rest of the afternoon asking is she stupid and asking why the man was questioning me about her. AIBU to make a complaint ?

Oh flip have posted rather than previews - and yes I have dyslexia as well !

He sounds horrible. You should have asked him whether he liked to embarrass all his customers, or did he just pick on children! Yes I would actually be tempted to write in that he made you and your daughter feel embarrassed while someone else was serving you.

Definitely. While his callous behaviour was unacceptable, I suspect it was ignorance rather than malice that made him open his big mouth. He is probably also used to having his word accepted as the source of all knowledge in the pharmacy, so having someone challenge him on his facts was new to him. That's no excuse though. Although you and your DD are upset, it could be far more serious for someone who doesn't have any support. For their sake, I would complain, and perhaps in doing so, you will save some other poor unfortunate from this fool.

Yanbu. Complain away.

YANBU. Mean and unecessary behaviour. And boarderimg on discrimination or hate or something. Dyslexia is like any other disability a protected characteristic.

FWIW I'm dyslexic and I struggled for many years, still get confused now, especially with converting 24 hour clock into correct pm hour. I seem to be doing alright for myself though.

Hope your DD is getting the right support she needs

YANBU I thought that was well known
I have a friend with dyslexia who needed a digital watch at school. He still can't tell the time.

How did he say it? Was his tone nasty, snobby ( though shouldn't have said it if he could see her there getting upset!) i'm wondering if he was asking more in a concerned way? Genuinely wondering if you're getting the support for her?
Though if this is true the way it was excuted wasn't good as it's only upset your dd.

Complain. He's in a position where he's dealing with sensitive and even confidential medical issues and really ought to know better. I've 2 friends who work in different pharmacies who would never behave like this.