Am I being entitled / a pain in the arse / nuisance?

[PreciousLittleSnowflake]

Feeling a bit fed up today and wondering if I am BU.

My manager is currently on maternity leave (very short notice as baby was premature ).

We have a stand in manager but as nice as he is , he has a lot on his plate . I feel a bit down today as if I'm being a nuisance so would like some perspective .

I requested a shift change at work under flexible working - it took them almost two months to decline it .

I had to constantly chase the request and was always told it was with another department and we should have an answer next week ... This was dragged on for weeks .

. I've had no formal letter to outline why it was declined or even a letter to say it's been declined . It was just verbally passed on. I was a pit peeved but have accepted it .

Now , the company have decided we are all getting a percentage pay rise . I asked for confirmation of my new salary - they came back with a figure that was lower than my actual salary I asked them to check it and they responded saying I will have to wait until they check various things . I'm not sure how any of it is relevant to my pay rise but I left it at that .

There is now a problem with one of the systems which is preventing me from doing my job . It's not an essential system but it makes my life a lot easier.

I tried to explain the issue to the relevant person today (it all has to be done via email) and I got a reply which implied that I was doing something wrong , when in fact , this person had not understood correctly .

I replied explaining again and my email was ignored . I then sent another email explaining that I can make do without the system for now but is it possible to have a fix in place ASAP . I was ignored .

The issue is , all of these issues have been dealt with by the same person - his role is to stand in and manage the team temporarily .

He makes me feel like I'm just a pain in the arse by chasing things all the time ! I'm feeling very knocked down and fed up today .

I can't work out if it's just my PMT making me irrational or if I really am BU and entitled .

Opinions ?

I do this at work all the time. Constantly questioning, chasing, harassing. I think my boss is fed up with me, but I feel someone has to keep on top of shit. So you do you!

Keep nagging plus keep copies of e-mails / log of what has been happening etc .

Keep a log of names as well of who you spoke to

Keep nagging as they are hoping the problem goes away

One of the ladies who works in my department had similar problems.

Her solution - When directly to the top man with a polite courteous e-mail asking for help as she was getting bounced around the system

Result - Got sorted within a week as "God" had spoken

Can you speak to your line manager? I think you've tried enough, he either doesn't care enough, is overwhelmed or shit at his job. All of those things aren't your problem so I would write another email, detailing all this and sending it to someone above him or send it to him saying if you hear nothing you'll be taking it further.

YANBU to expect professional behaviour, to have the tools you need to work and have a feedback response about the flexible thinking.

So all these requests have gone through one person, and all have been messed up/delayed/not gone in your favour? What's going on there, do you think? Incompetence? Totally overwhelmed? Bit of an arsehole?

Also, don't apologise for chasing thing up. If you're doing it politely and professionally, That makes you organised. I find myself having to do this a lot. Sometimes I feel that you only get things done with some people if you make it more of a pain in the arse to ignore you than to just get the f on with what they are supposed to be doing!