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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

Easyjet flight delayed until 12.30 and they give me a £3 Voucher!!

54 replies

TravellingHopefully12 · 10/09/2015 21:16

Maybe IABU. I don't know anymore. I am at Stansted, having flown in from a visit to family. Meant to be flying home to Scotland about now, but Easyjet have delayed my flight to 12.30. I have work at 8am and feel furious - not with the poor girls giving out terravision cards worth all of £3. They're getting enough shit from people, but with the airline in general.

I also don't have my keys, as we had people staying while I was away so will have to phone from outside and wake DP who has work early too.

£3 doesn't even get you a drink.

I want to not be quite this furious, but my mother told me that the Easyjet flight to Edinburgh is always 'delayed' as they have two, and it's the best way for them to role it into one. I was convinced this could not be a policy (though this has happened to her 3x) but now am less sure.

Bought a burger and an internet pass (I can get on top of some work tonight) but feeling irrationally angry and wanting to vent.

OP posts:
TravellingHopefully12 · 13/09/2015 15:21

hello, just to say I got to work OK (about twenty five minutes late but I called to explain.) DP is helping me write a letter to Easyjet as he has paralegal training, and knows how to phrase these things.

Everyone said 'why didn't you break the alarm??' and it was true, we should have done that. That is what it's there for, but at the time it felt almost like 'Oh God, we can't break a glass thing they'll have to replace.' In retrospect it sounds silly though so I can see why my friends are saying that it's not the airport's fault as we didn't break the alarm. We probably would have done had the cleaning lady not rescued us, or called 101. It was surreal though

OP posts:
LineyReborn · 14/09/2015 13:10

What about your blood test? Hope you managed to reschedule it.

CaptainTripps · 14/09/2015 15:53

I hate it when people brush things off and say not to make a fuss/complain or that these things happen or that one should put it down to experience. It's people like you who make companies feel they don't have to bother with acceptable customer service.

Baconyum · 15/09/2015 00:46

^^ SO agree with this.

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