We have a landlady who is a bit of a pain in the arse, she's very passive aggressive but it's a nice flat and the rent isn't too steep.
However she takes a LONG time to do repairs, we have a broken window in the bathroom that was reported in November but apparently the joiner is only now returning her calls and we'd scheduled for him to come on Monday and fix it. She cancelled, and then sent me a text this morning to say she would be coming round today (not asking, telling) and when I politely asked her to take a rain check as we'd need a bit more notice, she replied with "You had notice earlier in the week. I really think that stands but i will pass onto joiner. I can't be pressured into getting uridine if it's been put off. And please don't tell me how to run my tenancies as I've run more than you'll ever likely to have in a lifetime."
I don't really know how to respond to this, I don't want to get into an argument (particularly via text) but equally I know she has to give us notice. In our last place we had the landlord letting himself in when we were out and taking things, which culminated in the police getting involved so there is a very good reason for my request and I don't think I've been unreasonable.