Two weeks ago I contacted Butlins to ask if they ever offer non-standard break lengths as, due to a very close family bereavement and illness, we would struggle with the full 4 days. I was told no, but that they were in the middle of their "best ever" sale they would really recommend I book by midnight as prices would increase (I was led to believe by quite a lot).
The price tumbled by £40 last week and I contacted customer service who said they don't price match, which I understand but given I was convinced (at a very difficult time) to book I feel really cross about this. We go on Monday and this morning the quote was £60 less than I paid.
Butlins haven't responded to my Facebook message or tweet about this. I probably am being unreasonable, but it's rounded off a really horrid few months 