I recently set up my own cleaning business and it's all going well. I've got enough clients to fill the hours that I wanted to work and so far it's all good.
When I've taken on a client, I've discussed my hourly rate of course and also when I expect to be paid. I ask for the money via bank transfer within 24 hours.. ( when you are doing a weekly clean for someone it can soon stack up and I like to keep on top of this ) . Everyone has paid immediately apart from one lady.
I've cleaned for her twice now. The first time she said ' I'll transfer you the money this evening ..' but she didn't do it for two days. I wasn't concerned - my 24 hour rule isn't set in stone or anything! - and she sent a text saying how forgetful she was and she'd done it. Fine no problem.
The second time though was last Tuesday. As I left she said ' I'll transfer you the money this evening ' and I said ' great thank you ' ..come last night though, she still hadn't. As it was almost 6 days later I sent her a friendly message saying ' hello! I'm just doing my end of week accounts and wondered if you'd had chance to pop the money over to me' ... She responded this morning with a text saying how rubbish and forgetful she is and that she would do it straight away. That was ten hours ago and nope, she's still not paid it.
I'm due back again tomorrow. Would you just leave it until then and mention it again tomorrow? It's irritating me a bit