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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

to be really frustrated that....

9 replies

lanbro · 18/07/2015 10:48

....Every time I send an email to a particular customer from myself, with my christian name, every reply comes back to my husband's christian name? Arghhhhhhh!

OP posts:
lanbro · 18/07/2015 10:50

It's our own business and this customer knows that dh hasn't been involved for 5 months as he's been setting up another business. So frustrating that I'm doing all the work with no acknowledgment

OP posts:
Iliveinalighthousewiththeghost · 18/07/2015 11:21

No you're no being unreasonable at all. It seems bad manners to me not to reply personally to you.
I order from Avon (it is a man and wife who ate representatives and I always put both their names on when sending my order.
To me it is just basic manners. Which sadly a lot of people do not have.

Hygge · 18/07/2015 11:41

Could you possibly send a reply with "Hi, actually it's Ianbro not Ianbro's husband" every time he does it?

WorraLiberty · 18/07/2015 11:43

You mean this has happened more than once and you haven't corrected them?

lanbro · 18/07/2015 11:49

I know Worra but we're hopefully getting a new contract out of it and I'm so pissed off I don't know what to write without sounding really snotty!

Hygge I know I should, I also know he's an idiot and it's not worth getting so pissed off over!

I've got a meeting with him on Monday so I'll just reiterate that dh has nothing to do with this side of things anymore!

OP posts:
PtolemysNeedle · 18/07/2015 11:58

It's rude to reply to an email with someone else's name, so YANBU.

But I use a small business run by a husband and wife team, the wife just does the admin, and if I email her directly, I don't get a response for days, and once an important mail I sent her got completely overlooked. If I email the husband, my email is dealt with efficiently and professionally, so I just don't bother addressing anything to the wife any more. I get the impression that it irritates her when I don't email her for minor things and go direct to her husband, but if she was better at her job then it wouldn't happen.

WorraLiberty · 18/07/2015 12:02

"Hi John. Just to clarify, this is lanbro and not Mr lanbro".

You vent your anger by making faces as you type. He'll never know Grin

lanbro · 18/07/2015 12:36

Thanks Worra!

OP posts:
Finola1step · 18/07/2015 12:37

Agree with Worra. Short, to the point for clarification purposes. Repeat as necessary.

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