I have a really strange situation with my credit file. I’m moving to a new role within the firm I am employed by currently, but because it’s a different location, they need to re-do some background checks including a credit check.
I have no CCJs, no involuntary agreements, no bankruptcies, nothing of that kind to worry about. All bills paid in time, no credit card at all.
HOWEVER, there was one missed payment to o2 around 3 years ago. There was an issue with my bank account when I was out of the country for 4 months and the direct debit didn’t go through. Since I wasn’t in town, I never knew and by the time I returned around £100 had gone into collection.
I paid the collection agency as soon as I found out what had happened and they said they would alert the credit reference agencies that the default had been paid off.
The utterly bizarre thing is that the default never showed up on my credit file. I checked with all three agencies, and even called Experian and Equifax to see if they could do some extra searches. But nothing came up- not the actual default or the record of it having been paid off.
I worried endlessly, but I remember I passed the background and credit checks when I first joined the firm about 15 months ago. I also passed a check from Vodafone and a letting agency since then. So i have assumed until now that the default is just not on my file, otherwise I couldn’t have passed all these checks.
Now that I have to go through another credit check for a much-awaited job offer, I am starting to worry again! Is it possible that the default will show up after all this time? Or can I assume that it just isn’t there? I remember o2 said that the collection agency would put the default on my file because I was never actually issued with a default notice. The collection agency on the other hand said they don’t add defaults, the usually just update the ones already added by o2. So perhaps it was crossed wires and nobody added the default to my file?
Because honestly, I’ve actually gotten Experian to check against each of my addresses and they couldn’t find anything!!