to think Atos are beyond a joke?

[SilverDragonfly1]

Just called to try and find out something- anything!- about the formal complaint I had to make about an assessor almost six weeks ago. Their systems are down, just like yesterday. The guy I spoke to admitted that the systems have been down all week and that they haven't been able to do any work to process assessments or complaints during that time. Apparently they will be up on Tuesday.

This is not the first time I've called about something important only to hear 'the systems are down'. How could anybody in charge find it acceptable for a moment?

Idon'tneedthisidon'tneedthisidontneedthis

Righto.

I can't find any sign of such a thing on their site and I genuinely have no idea if it's so obvious I can't see it, or if it's not there.

There's some useful information here, Silver.

Or here. And there's some interesting information here about the vast number of complaints that they've been attracting.

It really is utterly appalling that any government money at all is going to this useless organisation.

Thank you ici. I get a bit tearful if I have to look at these things for too long, which isn't terribly helpful!