Meet the Other Phone. A phone that grows with your child.

Meet the Other Phone.
A phone that grows with your child.

Buy now

Please or to access all these features

AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

To be pissed off that I cannot buy anything in any shop without this happening?

198 replies

MarniRose · 16/05/2015 10:14

So, I went shopping yesterday and bought items in five places ... Jack Wills, Jigsaw, Mint Velvet, Neal's Yard and Joules. As I came to pay, without exception, the first question I was asked was ' what's your email address please?' Or ' can I take your postcode please?' or ' and your full name please? '

I'm fed up with it. I just want to pay for my goods and get the receipt. I don't want it ' emailed to me.' I don't want to be added to your mailing list in an almost surreptitious way. Bar supermarkets, it really is in every shop these days.

Yesterday I said, for the first time, ' no, I'd rather not give you my email address, I'd just really like to pay please' and the woman was a bit taken aback and almost didn't know what to do.

So what do you do? Do you divulge this info and not care and then get bombarded with emails every day? Or do you refuse to give the info?

OP posts:
BeCool · 18/05/2015 16:01

I just brought a Nutribullet in Robert Dyas.

They had a sign on the till at eye level that they ask customers for their postcode, for internal analysis purposes only.

So I was ready for it and ............

She didn't ask!

Girlwhowearsglasses · 18/05/2015 17:03

Take control MNers!
Lets all have an 'unsubscribe' fest. I think we'll feel better.

Scroll to bottom of offending email. Click unsubscribe. Jump through whatever stupid hoop asking 'are you sure'. Voila.
If this link isn't there it's an illegal email.

Practice 'sorry I don't give out my email when I buy in retail shops' - sounds better if it's you personal blanket policy I think.

SomewhereIBelong · 18/05/2015 17:10

no... I quite enjoy reaping the rewards - never shopping without vouchers

Flyinggeese21 · 18/05/2015 17:19

YANBU I just say I don't have email.

Girlwhowearsglasses · 18/05/2015 17:24

I've just unsubscribed from Sports Direct, two yahoo groups, the White Company, Gap and My Voucher Codes

LurkingHusband · 18/05/2015 17:29

There's no law that you have to give the correct information requested.

That said, just to counter the trend, I was very impressed with Sainsburys last week, who used our Nectar card details to alert us that a product we had bought the previous week (JS own brand Braised Steak and Mash ready meal) was subject to a recall (possible metal fragments) and that we should discard it immediately (luckily we hadn't used it), and that we had already been refunded.

As a rule, I just give out a rubbish email, and SW1 1AA as the postcode. Doesn't irk me too much.

The only time it did, was cashing a £5 scratchcard a few years ago. (At Sainsburys). They refused to cash it without my details, insisting that it was "Camelot policy" which it wasn't. So I gave my name as Mickey Mouse (postcode above) and a look that dared them to challenge me. With much bad grace they wrote it down Smile

SomewhereIBelong · 18/05/2015 17:49

People seem to be saying - "No I won't give you any of my details which are generally available online nowadays - even though I've paid by credit card which has all those details involved anyhow AND I don't want to be given ANY vouchers for money off in future, or a card that gives me money off or free stuff."

Your details are out there. Why not benefit?

SolasEile · 18/05/2015 17:58

It is tiresome now that so many shops are doing it. It used to just be GAP and a few others but now it's everywhere. I generally just ask for a printed receipt. Sometimes I give my email address but then unsubscribe once I get the inevitable junk mail.

It always makes me go Hmm when clothes shops do this because if I've just gone and spent e.g. 200 quid on clothes at e.g. the GAP why would I want vouchers to buy more? Unless I'm a serious shopaholic or something. I only buy clothes now and again, not every week, but I get voucher and discount or 'look at our spring collection' emails every single day. I just delete them when I get so many or unsubscribe.

SeenSheen · 18/05/2015 21:57

I've just recently started receiving daily emails from Sports Direct I do not recall giving them my email ever. The problem is they are just gobbledegook and there is no unsubscribe link!
Has anyone had this and could you tell me how to unsubscribe?

PiperIsTerrysChoclateOrange · 18/05/2015 22:08

I get up to 40ish emails a day it really bugs me. I do spam them but my email address is very old and I can't be bothered changing all my accounts to a new email.

Girlwhowearsglasses · 18/05/2015 22:25

seen sports direct unsubscribe top right of email in very small writing.

hideandseekpig · 18/05/2015 23:03

All these sorts of emails seem to just automatic go into a "promotions" inbox on my Google mail so they don't bother me at all and every now and again I delete them all or have a quick glance to see if there are any vouchers. I never set it up i don't think...It just happens!

manaboutthemaison · 19/05/2015 00:35

Shop assistant, "postcode please ?"

Me, "33550, I live in France"

End of discussion

Chatty987 · 19/05/2015 01:00

YAnbu. I hate it. They do it in mamas and papas too. As soon as they ask, I respond with "can I just pay please". It's on a par with up selling (eg at WH Smith selling chocolate ).

JessieMcJessie · 19/05/2015 01:40

To all those saying it's easy to unsubscribe you are missing the point, it's the extra time and pointless faff of giving am email address/postcode at the till instead of just paying.

I have lived away from the UK for 6 years and was looking forward to returning soon to the great British High street, This thread has depressed me no end,

Canyouforgiveher · 19/05/2015 02:23

I live in the US. nearly every transaction at a till includes:

May we have your

Phone number?
Email address?
Sign up for our store card?
Sign up for our rewards program?

I smile and say No. just no. if someone continues asking I say No again. Why would you give information to someone just because they ask for it? It takes 2 secs to say no (sometimes 4 secs if I add thank you). just don't give the information.

Canyouforgiveher · 19/05/2015 02:24

I often don't give my post code either. They ask, I say "no thank you"

spillyobeans · 19/05/2015 09:40

Ahh this annoys me so much! I just want to buy what i want and leave!

FretYeNotAllIsShiny · 19/05/2015 10:19

I hate having to ask customers if they want whatever is the add-on of the week. Chocolate bars weren't so bad, but now it's solar lights. Pain In The Arse.

I'll ask if you need a bag, I'll offer to double bag something if it's heavy or likely to split. Those are reasonable questions, but I assume if you wanted to buy something, you would have picked it up. And then I have to ask anyway. I try to make a joke of it, unless a manager is passing....

WhoKnowsWhereTheTimeGoes · 19/05/2015 13:42

Well, I guess it depends what shops you use regularly, but I have only had it happen to me in two shops so far, to which I just said no. I do get a lot of emails from shops I have used online but I just unsubscribe from them, it's not a problem to me at all.

Mitzimaybe · 19/05/2015 14:43

I've never been asked for my personal details in Aldi or Lidl. Is this thread just a stealth boast that you shop at posh shops?

Patapouf · 19/05/2015 15:30

YANBU I hate it with a passion.

^but^ I work part time in retail (in a shop mentioned on this thread) and we are given targets for not only taking a customers details and contact Info but getting them to sign up for clubs and subscribe to junk mail. If we don't meet the targets we have to go through disciplinary procedures. Blame the marketing execs, it's annoying for everyone! I guarantee you the cashier doesn't give a flying fuck about your postcode or email address, but when you refuse you are jeopardising their jobs. The only way to solve this is to complain to managers and whinge on Twitter!

molecule01 · 19/05/2015 15:55

Grin At mitzi. You sound err... Jealous? Don't be silly. Do we all have to shop at places that don't make you bitter?

BeCool · 20/05/2015 15:39

apart from the shops I might go into during my lunch hour (suburban high street), and the odd big supermarket shop, and a twice yearly saunter around Westfield, I don't go into shops much these days.

I tend to shop online. Apparently it''s a growing trend. :) I think this "what's your postcode?" thing at the tills is the high streets way of trying to compete with online companies, who after all have all that information on their customers already.

But they are going the wrong way about it and pissing everyone off instead.

No doubt Mary Porta's will do an expose/fix it program on this in a few years time and put the high street right - "focus on what your customers want, offer a point of difference" etc etc :)

BeCool · 20/05/2015 15:40

Lidl/Aldi print my car registration on my receipt!!!