To demand full compensation?

[MagersfonteinLugg]

I bought an ipod speaker/charging dock from a charity shop which stated that it had been tested.
When I used it though it killed my ipod which was working perfectly before I plugged it into this product. It is completely dead now.
AIBU to demand that the shop compensate me for the price of a new ipod?

I've read this already or am I going mad??

Yes you are. Legally you're not entitled to the value of a new iPod.

Yes, you would. You have no proof it wasn't tested or that it killed your iPod.

No. Yabu

oh no, id be really upset by that

Usually electrical things like that are reconditioned and sold with some sort of guarantee, maybe three or six months aren't they? I'm not sure it's even possible for a charging dock to kill your ipod.

I cant do a reset, my ipod is dead. It cannot be switched on at all.
I plugged in the dock, selected the music I wanted on my ipod then placed it into the dock.
As soon as my ipod fastened onto it it went off. I took it off the dock and tried to switch it on, nothing.
It will cost me over £100 to replace it, and it wasnt even my fault!

Hold the button on the top and the button in the wheel together. Unless there is no power you should get the apple logo.
If it's drained, charge it.

There is a moral there.... don't plug valuable stuff into something you have just bought from a charity shop.

Yes YABU to expect full compensation, not only would it be very difficult to prove that 1. The iPod was working perfectly up until being plugged in and 2. That it was the docking station that caused your iPod to stop working.
When they say it was tested it most likely means that they will have performed a PAT test which basically means that the item is electrically safe to use, it is not a test of function iyswim?

You do have my sympathy though on the bad luck, have you tried resetting and or speaking to apple helpdesk about how to get your iPod working again? You would be within your rights to take the docking station back and ask for a refund on that though.

Most of the time when an accessory isn't approved the apple device will warn you that it may not be compatible, if the shop told you it was compatible with your specific device then I think you should complain.
It sounds like it was a thirdy party accessory that wasn't compatible and that's caused the problem, if you presumed "it was tested" meant it will work with your iPod the problem is yours and not the charity shops I'm afraid.
Unless it was advertised as a product specifically for you generation of iPod.

It WAS advertised as a product specifically for my generation of ipod.

Then If I was you I would read up about your consumer rights with second hand items at charity shops and then go back to the shop.
I hope you get it fixed soon.

I agree with a PP that 'tested' will mean PAT tested, not proven to be safe for use in any specific conditions.

I think you should be compensated for a) a refund on the dodgy dock and b) the cost of a like for like second hand iPod.

Have you tried the reset suggestions given on this thread op?

Go to the manufacturer, not the charity shop

Tried the reset idea but no luck.
Thanks anyway.

From my experience with iPods they can go like this pretty randomly (I managed to kill 3 off, thankfully still within warranty). You should certainly be able to get a refund on the dock but not sure about the iPod.

Put it on the charge for a few hours and try reset again.

sorry, may be i'm being a bit dim [only half a 20w brain] but why would anyone buy a fairly expensive bit of tech and then use a second hand accessories ? the charity shop will probably only refund the price you paid for the item, why would they pay for a new ipod ??? if i was manager it would be' sorry, refund for item your purchased here on production of receipt but new ipod [nicely] on your bike. anyone could use this excuse. ipods do pack up for no reason sometimes.