'Disappointed'

[EveBoswell]

"....passengers have "every right to be disappointed" .... (because of delays in air travel)

This is just one example. Why is the word 'disappointed' used when it should be 'annoyed' or frustrated'?

I would not be disappointed if a lollipop man / woman were removed from a job. I'd be annoyed. Has anyone any other examples of the 'wrong' use of the word?

'Literally'

"I literally died laughing"

Oh really? How nice of you to come back from the dead to tell us...

YABU...it may be the wrong word for you, if you would get angry about flight delays. But personally, i'd be disappointed, that we were going to miss x hours/days etc of the holiday.

A while ago my husband witnessed a crime. The police took his details and we heard nothing for ages. Then a letter drops through the door saying that because the person accused was already on probation for another crime and had also been arrested in connection with a different crime (not the one DH witnessed) and was being charged with that crime then it wasn't in the public interest to take it any further.

It said it understood he might feel disappointed. I was livid that he got away with it just because it was the latest in a long line of crimes.

I think disappointed is overused, and used wrongly too. I blame footballers and sportspeople in general, who use it all the time, as its so bland and won't upset anyone.

Maybe it's some kind of auto correct and comes up when anyone in the public sector types 'fucking livid'?

Parents who use guilt to control their kids use 'disappointed' all the time when they mean 'annoyed'

It's used because it linguistically displaces the fault onto the customer.

It's like those horrible non apologies that go, " I'm sorry if you feel that....yada yada."

They probably want to say 'pissed off' but cant on the news.. Thats how i feel with delays, especially departure delays..!

No - I might not be annoyed or frustrated if my flight was cancelled. I might actually feel disappointed. So, it's subjective.

Skiptonlass is right, it's an avoidance tactic. If they've not provided me a service of whatever kind, they need to compare what they should do with what they did do, and offer redress if there is a discrepancy.

How I might feel about it isn't any of their business, and in fact it's insulting that they claim to sympathise with how I feel while doing nothing about it. actions speak louder etc etc.

Well I don't even rise to the dizzy heights of disappointed, most the time, if something is delayed. Maybe if it means missing a connection.