To be very annoyed with the customer service at John Lewis

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I know John Lewis are generally very good with their customer services but am at the end of my tether with this. Basically we bought 3 matching (quite unique) light fittings in their clearance sale, vastly reduced. We were very happy with them and put them up in our house – one in living room, another in dining room and one in hallway.
Anyway we realised quickly the hall light was working properly. Thirty small bulbs and one wasn’t working even when I replace the bulb. I emailed them and they said it was no long in stock, so I could either return it for a refund, or I could try and get an electrician to repair it. Meanwhile it was only one light of thirty so we decided just to live with it.
After a few months the living room one stopped work altogether. We got the electrician who fitted it to come round and look, and he confirmed that the transformer had gone, and too difficult to fix.
I emailed John Lewis and ask for a refund (credit vouchers also ok) but they said that as 90 days had already elapsed then we can only have a replacement. However there is nothing in stock that is similar and I don’t have a need for any other lights. Legally they are supposed to repair or replace. They are prepared to replace, but there isn’t a suitable replacement.
Thoughts on what to say next to their customer service people?

You bought it in clearance. What do you want them to do? There aren't any left. That is generally what happens with a sale, you get the last few of something.

How can JL replace if there are no more in existence?

It's faulty. They need to refund. The fact it was in the sale is irrelevant. As is the 90 days.

Just to clarify iro the 90 days - the 90 days applies only if you change your mind, not if the goods are faulty. See the Ts&Cs on their website:

If you're unhappy with your purchase, please let us know. Unless faulty, we'd like this to be within 90 days of purchase

The Sale of Goods Act 1979 says that any goods you buy from a trader must be:

• of satisfactory quality
• fit for purpose
• match any description given.

If they're not, you normally have the right to return the goods and get all your money back. If something is of "satisfactory quality" then it should be expected to last for a reasonable amount of time. Light fittings should last for more than the few months yours lasted for, so clearly the ones you bought aren't of satisfactory quality and you are entitled to a full refund.

I haven't changed my mind! I love the fittings. But they were in the clearance and there is no more left, and I want to find similar elsewhere.

As they can't repair or replace I want a refund, although I would accept a credit voucher as I regularly shop in John Lewis.

Good point about sale of good act. Not fit for purpose hence I want a refund. Have already spend £120 on the electrician taking the down and checking he can't fit them, and will have to pay again to get the replacements installed.

They're obviously doing something right - the staff 11% bonus is all over the papers today!

There's no need to accept a voucher. The lights should be expected to last for more than 3 months and so they have a choice - repair or replace. It should not be your choice but theirs. Escalate it until you get your money back.