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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

to be upset about conversation with letting agent about contract and renewal fees?

55 replies

swooneramamama · 06/03/2015 20:36

i'll try to keep this short. sorry I'm a bit emotional and have a 12 week old so im a bit of a hormonal wreck.

we received the contract renewal paperwork to sign from the letting agent, including request for the fee. this is our third fee to the letting agent in 18 months of living here (id say so far we have spent about £600 in fees, including credit checks.) we have been upfront from the start that we would like to stay here longterm, our kids are in the local school and we have no intention of moving in the foreseeable future. our land lord wants a long term tenant and has told us he doesn't want to sell and likes us, and wants us to stay.

so i am unclear as to why we need to renew the 12 months contract every year, it seems like an unnecessary administrative pain and cost, and so i suggested to the landlord that we go to a rolling tenancy. she said, fine by her, i said fine by me, and i said i would let the letting agent know.

when i spoke to him the next day (as he wasn't available and called me back), he was really quite aggressive, telling me that a rolling contract wouldn't 'suit' my land lord and that he had changed his mind as he (the letting agent) had explained the kind of risk the land lord would be exposing himself to if we went onto a rolling contract, as we could just leave anytime, and that's what tenants do when they want to leave when they feel like it. I was like ok, but this all seems crazy - we want to stay long term, she wants us to, i don't see the point of 12 months contracts. he didn't really explain what the difference was and was really hammering his points home without listening to me, i felt. this escalated into a discussion into why i wasn't happy to have had another unexpected bill and he really took offence - was i unreasonable to have raised this? it ended up with him saying that if we stay another year he will waive next years fee, but he was really huffy implying i couldnt afford 'fifty quid' and that it 'barely covered his costs'.

we've always got on really well with both letting agent and land lord and im upset that i may have put the spanner in the works of an other wise good relationship. i managed to end the conversation posively and I said something like 'you know, its ok for me to ask a question about something like this, and its ok for you to say no, that wont work'

i've been anxious all day since the conversation and dh and i have had an argument about it as id like to text our ll and say, you know, we have no intention of leaving and i'm sorry if you got that impression. help.

OP posts:
swooneramamama · 06/03/2015 20:38

sorry, but dh would like to be much more explicit and say we dont want to renew like this and really dont think its necessary. i think we should just suck it up now its created such a problem.

OP posts:
DarkNavyBlue · 06/03/2015 20:40

He's just doing a hard sell on you. If I were you I would speak to the landlord direct to explain.

HighwayDragon · 06/03/2015 20:43

I'd hate to go on a rolling contract, you can be given 2 months notice at any time now I doubt I could come up with 2,500 in 2 months, could you?

swooneramamama · 06/03/2015 20:44

thanks there dark - is taht what it is? it seemed so aggressive and heavy handed, i just dont really understand why.
i thought i had explained to the landlord, but it seems that the land lord changed their mind after he convinced them other wise. should i speak to the ll again do you think then?

OP posts:
swooneramamama · 06/03/2015 20:45

sorry highway, dont understand?

OP posts:
ElsaLitcha · 06/03/2015 20:46

I think YABU. When a landlord uses a letting agent to find a tenant, they agree to the letting agent getting a cut. That includes fees for the new contract. It's one of those things that is part of renting sometimes. 12 months at a time is way better than rolling for a sense of security too.

HighwayDragon · 06/03/2015 20:47

When on a rolling contract there is no fixed term, and your ll can serve you with 2 months notice at any time, it cost us 2.5k last time we had to move

Lepaskilf · 06/03/2015 20:48

This reply has been deleted

Message withdrawn at poster's request.

londonrach · 06/03/2015 20:49

Highway dont understand. Been on a rolling contact for total of 2 years in last five years. Landlord can give 2 months, you give 2 months but remember can refuse access re viewings. In fact we prefer rolling contacts as it made life easier when we attempted to buy..

HighwayDragon · 06/03/2015 20:49

Sorry I added it too soon.

We couldn't find 2.5k in just 2 months, but could save it over a 12 month term. We've just sucked up the £70 renewal fee on our house, because the alternative to me is much less secure.

Paddingtonthebear · 06/03/2015 20:49

Who is managing the property? Landlord or letting agent?
Rolling contracts are risky for all concerned if you want stability

londonrach · 06/03/2015 20:49

Correction we give 1 month

Preciousbane · 06/03/2015 20:51

This reply has been deleted

Message withdrawn at poster's request.

HighwayDragon · 06/03/2015 20:51

I know, but tomorrow your ll could serve you notice and you'll have just 2 months to move, whereas if you are in a fixed term contract you know that you cannot be served for x amount of months.

swooneramamama · 06/03/2015 20:52

letting agent renting property. land lord fairly hands on.
in my contract as far it states that either side can give notice, so i dont really see the difference, but perhaps im misunderstanding something.

OP posts:
Pico2 · 06/03/2015 20:52

If your landlord wants you to leave then they will eithe give you two months notice on a rolling contract or wait for the right point of a 12 month contract. It isn't going to make a huge difference to your ability to stay put for years either way. The agent just wants the fees, probably from you and the landlord. I think a rolling contract makes more sense than paying fees every year.

EhricLovesTheBhrothers · 06/03/2015 20:53

I renew my 12 month tenancy agreement every year and I'm happy to pay £50 a year to know I have 12 months security in my home. I would hate to be on a rolling contract and know that at any point I'm no more than 2 months away from having no home.

ElsaLitcha · 06/03/2015 20:53

There's your answer then. Landlord will have signed a contract or agreement with letting agent for them to manage the property. That includes contract fees.

JenniferGovernment · 06/03/2015 20:53

This reply has been deleted

Message withdrawn at poster's request.

EhricLovesTheBhrothers · 06/03/2015 20:55

If your landlord is hands on then presumably the agents don't get much ££ from your let so they will want the £50 they get from your renewal.

Maybe you could persuade your landlords to sack the letting agent and rent directly to you?

HighwayDragon · 06/03/2015 20:55

Ehric that's the point I'm trying to make. We've lived in 5 houses in as many years, we've just signed a 2 year contract on the house we're in now, I cried with relief and happiness.

swooneramamama · 06/03/2015 20:59

sorry i read this yesterday

www.mumsnet.com/Talk/am_i_being_unreasonable/2323841--125-to-review-my-contract-on-my-flat-What-the-fuck

which kick started me into action

as far as I can see, the ll wants us to stay, and yes i do trust them. letting agent gets 10 per cent of our rent every month, and charges us fees. it seems too much.

i dont feel any more secure renting with a 12 month contract as if the land lord wants us out, there is still a clause in our contract. i hate renting : (

OP posts:
MrsSchadenfreude · 06/03/2015 21:01

When we were renting, we only ever paid £50 to renew for another year - no further credit checks or anything like that! And when we were renting our place out, long term, it went to a rolling contract, which was fine by us, and the tenants, and the letting agents.

DoJo · 06/03/2015 21:04

I don't think you should be 'letting the letting agent know' about anything like this - surely the landlord is their client, so if they agree a change in terms, they need to speak to the letting agent who can then give them advice if they see fit as they are acting on the LL's behalf.

I think you need to bat this one back to the landlord and the agent and take independent advice over which option would offer you most security.

UpMyOwnArseMoneyFlinger · 06/03/2015 21:04

Yes, £50 a year might be reasonable but most letting agents charge a hell of a lot more than that!

How much is it costing you to renew each time op?

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