NC because i'll obviously be outed.
My Dsis rents a property which is a studio flat meant for only one person. In the past she has had a couple living there which goes against the contract rules but so be it.
The contract states that you cannot smoke in the apartment and u have to give 3 months notice if you intend to leave. The last person living there (single student) clearly smoked in the apartment as the walls had gone yellow and my Dsis caught her smoking (admittedly not in the apartment itself but just by the door when a new tenant was coming to inspect the place). And also, said tenant had not given her three months notice but 1 week notice that she was leaving.
At the final inspection my Dsis told her vocally (i.e. nothing written down) that she would refund the woman's deposit which is in the region of £800.
Now this woman (student) is arguing that Dsis has to give back the deposit as she verbally said she would. But Dsis is arguing that nothing was signed r.e final exit check and this woman broke the original contract anyway (Not enough notice and she smoked.)
I'm thinking that as Dsis had told her she would refund deposit she should still refund at least some of it but at the same time I realise the woman had broken the contract.
Just want to know who is in the right as I can't believe Dsis would steal from a student who already doesn't probably have enough money to buy a bottle of water!