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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

To ask any supermarket workers what I should do now?

41 replies

bette06 · 03/03/2015 21:17

I've got home from a supermarket shop and realised that I haven't been charged for an item. If it was a couple of quid discrepancy (either in my favour or against it) I would just ignore it but it's a 10 pound bottle of alcohol. I'm happy to go back in and pay it but only when I am next doing a shop (in a week or two) due to the store's location. So my questions are:

  1. What do I need to do? If I ring/e-mail them now, can they insist that I pay it sooner? Will I need to bring the bottle with me or can I just say that I owe 10 pounds and they'll charge it to my card, no questions asked?

  2. Will the checkout person get in trouble if I raise it? I suppose there's no point bringing in the receipt to demonstrate that I didn't pay for it but, if I use the same store card (which I would prefer to because I get a discount with it) will they trace it back to who last took a payment with the card - or will they not care that much?

Or should I just give 10 pounds to charity and forget about the whole thing?

OP posts:
bette06 · 03/03/2015 22:54

Okay, I've donated 10 pounds to a homelessness charity and am drinking the booze Smile

OP posts:
FannyPancake · 03/03/2015 23:03

Pay it forward? Give a tenner to a charity or someone who really needs it.

SDTGisAnEvilWolefGenius · 03/03/2015 23:11

I would have rung the supermarket. I'd have been very surprised if they hadn't just told you to keep it, but my conscience wouldn't let me just keep,it.

In the past, I have gone back into Sainsburys to pay for a chocolate bar that had ended up under my handbag in the trolley. And when extra items got delivered in my Tesco order, I rang them. In all but one instance, I have been told to keep them - sadly they decided to come back and collect the two bottles of rather nice wine that they delivered with my Christmas order! Sad

BigRedBall · 03/03/2015 23:13

They will find your address from the card you used to pay and they will find you and make you pay.

MkDaddy · 03/03/2015 23:39

This is one of those rhetorical questions right?

PrettyFeet · 03/03/2015 23:41

Really? Grin

iknowimcoming · 04/03/2015 00:05

Well done OP! Bigredball - how?! Will the bottle have a gps tracking device emitting a beacon alerting the store to the fact it's been stolen and where it is now? Confused

Topseyt · 04/03/2015 00:45

Bigredball, I suppose that was tongue in cheek, right? Wink

Of course they won't. I know your address can be obtained using your debit card or club card details, but as the bottle of wine was not on the receipt it was never scanned. So it was not part of the transaction at all and will be no problem. There is no link.

ScrambledEggAndToast · 04/03/2015 06:41

Only on MN do people get so bothered by things like this.

SoMauve · 04/03/2015 06:47

Keep, drink, charity donation best thing to do.

ScathingContempt · 04/03/2015 06:59

'Please check your receipt before leaving the store as mistakes cannot be rectified on return.'

Works both ways. Just drink it!

BigRedBall · 04/03/2015 07:30

Incase of any confusion, my previous post was a joke Grin.

MetallicBeige · 04/03/2015 07:39

Grin I read bigred's post in the style of Liam Neeson in Taken.

What a fuss over not much. However I'm so lax I rarely check my receipt, on the other side of it, I'm sure we're overcharged by the supermarkets, as much as under.

Nightboattocairo · 04/03/2015 07:54

You've been far more worried about this the the store would ever be.

iknowimcoming · 04/03/2015 08:06

Phew bigred!! Grin

BigRedBall · 04/03/2015 08:23

metallicBeige haha, that's how I meant it to sound. Grin

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