Meet the Other Phone. A phone that grows with your child.

Meet the Other Phone.
A phone that grows with your child.

Buy now

Please or to access all these features

AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

To Think This Is A Rip Off?

26 replies

JollyFrog · 25/02/2015 20:20

'Virgin Experience Days'
Anyone used these?
I purchased one online as I had a discount code, (paid £150 instead of £170)
It was for a night and breakfast in a 4* hotel about an hour from where we live.
I plan to use it as a treat for hardworking DH birthday,
Phoned the hotel, asked if said date was available, they said yes and reeled off what rooms were available,
I then said I had a virgin voucher and they said I could only have a standard room. I said ok and booked up.

When I later checked on the hotel website, the standard room is worth £112 whereas the deluxe room is £134 (which has a sea view and balcony)

So I emailed the hotel and said could I have deluxe room as my voucher more than covers the value of this room. I was told, no, the virgin vouchers are only for use in a standard room (with a view of the carpark) Hmm

Am I being conned or shall I just settle for a standard room and shut up?!

The hotels last reply said if I wanted a deluxe room I could pay for it and use the voucher at a later date. Iv not replied yet but want to tell them to piss off, but then I will be totally out of pocket

OP posts:
countessmarkyabitch · 25/02/2015 23:48

Then you contact Virgin and take issue with the room offered, as that is different to what was promised.
Were you given any assurances on the price though?

New posts on this thread. Refresh page
Swipe left for the next trending thread