To think boots should know the difference between hydrocortisone cream and fucking caneston?

[NeedABumChange]

I have had some kind of horrific allergic reaction where my face has come up in hives/ a rash thing. I have been treating with hydrocortisone cream and my lovely dad offered to get me some more from boots as I have run out.

He came home and produced tube of caneston hydrocortisone! This is what the pharmacist has given him when he asked for hydrocortisone cream. Luckily I saw before I slathered it over my face but how crap. What if someone was foreign, elderly or simply put it on without checking?

Even my dad thought it was the right thing but when you read the box it has two active ingredients instead of one and is an anti-fungal cream. I'm so pissed off

And my face is so itchy again

My son was prescribed this for ringworm on his face - it was fine.

Thanks riding but I don't actually have eczema on my face right now that was when I was a child.

No my dad did not ask for something for facial eczema he said, can I have some hydrocortisone cream for my daughter, she has eczema and has been previously prescribed it. So massive leap for this pharmacist to assume its in my face or caused by malasszia, which my eczema has never been caused by.

I understand I can put this cream on my face but it's still the wrong one! They could have given me sudocreme, yes it can put it on my face but it's the wrong one.

Do all you lot really thing it is acceptable to go to a pharmacist, ask for a medicine and be given a different one? That yes I can use on the same body part? Really?

And no drop they didn't because I don't have ringworm or athletes foot nor some other skin condition riding has diagnosed me with!

You have no idea what your rash is do you?
Why, when it's on your face, have you self diagnosed and sent someone else to get it for you?
YABU

max my GP diagnosed me and prescribed antihistamines and hydrocortisone cream. Where on earth have you read that I have diagnosed myself?

No I don't know the technical name for the rash but it's an immune response to an allergen that I've come into contact with.

bits yes it's a leap. Eczema to a very specific type. That's like someone saying tumour and you randomly guessing a type of cancer.

Yes you were sold the wrong product, but you shouldn't be sold any product containing a steroid for use on the face - they have to be prescribed by a doctor.

I think the OP should have got hydrocortisone not canesten HC. The pharmacy was wrong. They are different things.
You can use hydrocortisone on your face intermittently.
Yes it should be prescribed by a doctor but people like the OP tend to know what they have if they have had it before she hasn't self diagnosed and at this time of year I am happy for patients to use their common sense.
The only caveat I would add OP is that if it doesn't clear up go back.

I was shocked yesterday that my son't GP prescribed antibiotics because he wasn't sure if the thing I pointed out as a tonsil stone was actually a tonsil stone, so he gave my son antibiotics incase

It was a gigantic stone as it fell out the same day and even I could tell the difference with no training!

YANBU

A Pharmacy cannot legally sell hydrocortisone cream for use on the face.

However a GP can prescribe Hydrocortisone cream for use on the face.

*Thanks riding but I don't actually have eczema on my face right now that was when I was a child.

No my dad did not ask for something for facial eczema he said, can I have some hydrocortisone cream for my daughter, she has eczema and has been previously prescribed it. So massive leap for this pharmacist to assume its in my face or caused by malasszia, which my eczema has never been caused by.*

You have said that you told your Dad to ask for hydrocortisone for ezcema. The pharmacist will have asked him what part of the body it was for, that's what pharmacists do. He gave you the correct treatment for ezcema of the face. No massive leap at all and entirely appropriate for the information he/she was given. It's hardly the pharmacist's fault that you actually wanted it for something else .

RidingEast - No, the pharmacist did not give the correct treatment for eczema on the face, because a pharmacist is not allowed to sell any products containing hydrocortisone for use on the face.

The pharmacist cannot sell hydrocortisone or canesten HC for facial eczema as they can't sell it for the face so I can only assume they didn't ask where it was for.