Just to give a little background my mum is 70 and has lots of medical conditions that require her to take a substantial amount of different medications daily plus lots of hospital visits for various different ailments due to Lupus, a heart condition and gastro problems.
She was diagnosed with Alzheimers in March, but is still living at home. The district nurses visit morning and evening to give her meds and carers visit morning and evening as well. There have been various issues with district nurses giving incorrect meds, carers leaving her front door open and all sorts of other issues and I have had to be very on the ball. Social services have not been very helpful and I go to all hospital appointments, and so forth.
Around May she suddenly began to have excruciating back pain and after various hospital visits she was diagnosed with Osteoporsis and they identified old fractures. The GP tried various pain management treatments but because of issues with her other meds they have not been successful and she was referred to a pain clinic. Because of the delay the NHS have sent her to a private hospital to see a private consultant.
We went on 14th November for the initial consultation and after a short examination he recommended trigger point injections and advised that her blood thinning tablet clopidogrel must be stopped 1 week before the procedure. He wrote to mum's GP on 24th November giving details of his findings and his planned intervention. Around beginning of December I had a call from his clinic to fix a date, 2nd Jan so I booked day off work (I work fulltime). I did call the clinic around beginning of December as I wanted to make sure they were aware that she is unable to lie flat on her tummy (this is being done in theatre). They wanted me to make an appointment to speak to the consultant again rather than speak to him on the telephone, but I refused as I would need to take at least half a days leave for something that would take 2 minutes over the telephone. The consultant did call me and the call lasted about 3 minutes as he agreed it could be done standing up. Fine! He followed that call up with a letter to the GP copying my mum (so I only got the letter the week before Christmas).
On Saturday due to all the issues with the district nurses I thought I better try and see if I could figure out if the clopidogrel had been stopped by looking at her records held at her house (her meds are kept in a medicine safe). The records are a complete mess, but I managed to figure out that the clopidogrel had not been stopped.
I emailed the consultant and explained and spoke to her GP today who said the consultant had not advised him the date of the procedure. I have just checked my emails and found a very arsey response from the consultant stating the procedure has to be cancelled and blaming me for not advising the GP of the date of the procedure. WTAF, surely that is his admin people. It even says in his first letter to the GP that he will copy the "clinic who can organise this with you around her date for the procedure". I am so upset that I am being blamed for this. How should I respond?