The last tenant moved out in February without paying the gas/elec bills. When the reminders started coming in I first forwarded them to the agent. Then I returned them to the power company stating she didn't live here any more Then I opened them and phoned the power company to tell them she didn't live here any more. They said they would sort it out. The bills continued. I phoned again telling them there was no point sending red letters as they were not going to the right person (there was another address on some of the bills which I pointed out). They said they would do a trace to find her correct address. I said I would be binning any further communication from them and checked that the conversation was being recorded.
The reason I am opening her mail is that I am aware that at some point a bailiff could turn up on my doorstep so I need to know when it might happen.
There has been a lot of letters!!!
What else can I do to protect myself? (I am with a different power company - changed as soon as I moved in). It is probably illegal to open her mail but returning it seems to make no difference