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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

To just HATE calling to book taxis?

37 replies

ClawHandsIfYouBelieveInFreaks · 28/11/2014 13:55

I always seem to get a confused operator!

Me: Can I book a taxi for 3.00 please, from 99 Claw Street...going to X Street and also, I'd like to book one to take me back home at 5.30?

Taxi: What?

Me. I'd like to book a taxi please. From Claw street at 3. It's going to X street. Then I want another to come and pick me up again at 5.30.

Taxi: A taxi at 3.00 then? How many for?

Me: Well it's just for me...but I also want one coming back at 5.30.

Taxi: What?

Angry WHY? WHY? WHY?

It goes on and on.

OP posts:
SauvignonBlanche · 28/11/2014 17:49

YANBU, I hate it too.
I've been relying on them a lot since losing my licence and always feel as if I'm speaking a foreign language when I call.
Even more annoying is the "we're very busy at the moment, can you call back later" which has happened 3 times recently including when I was trying to get DH home from hospital.

ShatnersBassoon · 28/11/2014 17:55

It's not the rigmarole of booking that bothers me, but that constant doubt that what you're saying is being logged anywhere. At least 50% of taxis fail to turn up.

TheHorseHasBolted · 28/11/2014 19:03

I once phoned for a taxi at the end of a big event with hundreds of people milling about. I gave my surname, saying it very clearly because people often get it wrong.

I asked every taxi driver who came by who they were looking for. None of them said anything remotely like my name. After a while the taxi company phone me to ask where I was. I told them exactly and waited a bit longer - again, a few taxis went by, none of them giving a name anything like mine.

Eventually I noticed there was a taxi hovering a little way away and I went to see if it would be waiting for me. I soon realised it was one of the same ones I had spoken to already as they were giving a name I'd heard before, and showed no recognition when I told them my actual name. But then the driver said, "Hang on a minute, are you going to X Road?" and I realise it was my taxi, they had just been given a version of my name so garbled that neither of us had realised it was supposed to be the same. I have a long surname and they thought they were looking for someone with a short first name that isn't exactly like the beginning of my name, but is vaguely like it - let's say I'm Mrs Bedingfield and they thought they were looking for a "Ben".

I always give my first name now, which is as short and recognisable as a name could be.

Sizzlesthedog · 28/11/2014 20:03

I used to get a very eccentric taxi. You rang them up and asked to be picked up it went like this

"Hi can I have a taxi in about half hour to town?"
" oo is it?"
" it's sizzles.......I work at x place in local town"
"Ok, see you in a bit"

Then during the journey bits of taxi would drop off, the phone would ring with pissed people wanting takeaways picked up and Pringles, always Pringles.

notnowImreading · 28/11/2014 20:13

When booking a taxi home from a hen do, I had the following conversation:
Me: I'd like a taxi please
Taxi man: When would you like that?
Me: At some point please. When do you think would be good?
TM: We should be able to manage about ten minutes, that okay? Where would you like to be picked up?
Me: In town.
TM: What town?
Me: The town, of course.
TM: Do you mean XXX town?
Me: Well obviously.
TM: Where in town?
Me: Where do you think? I could be anywhere. I'm in a pub with a blue carpet.
TM: Ideally, you'd tell us where to pick you up.
Me: Anywhere is fine

And so on. I put the phone down in a rage. I imagine the poor taxi man has conversations like that many times a Saturday night. It's probably a really irritating job.

HumblePieMonster · 28/11/2014 20:28

Oh my. The taxi firm I used to use regularly should read this thread. They're nowhere near as bad as I thought.

mrbob · 28/11/2014 20:29

I have an app. I love it! Hate speaking to strangers on the phone

Buttercupsanddaisys · 28/11/2014 20:44

I use taxis a lot. always the same company. I'm on their database, no probs. when I've been away I phone them from the coach/train about 5 mins before I arrive and they're waiting. And if it's raining they Phone me, tell me to stay in the dry and they'll come to fetch me with a brolly. Smile

velourvoyageur · 29/11/2014 08:25

notnow not to be rude, I'm just curious, why didn't you tell him where you were? don't really get it, were you trying to Wind him up?

TheLovelyBoots · 29/11/2014 08:36

Get Hailo, I just used it last night. A very useful app.

I hate ordering takeaway.

Modern problems.

Icimoi · 29/11/2014 08:36

Our number is similar to that of a local taxi firm, and every so often we get drunken calls at 2 and 3 a.m. demanding a cab. DH deals with it better than I do, he just mutters "Wrong number" and puts the phone down. If I'm sufficiently enraged, I've been known to agree to send a cab round and then unplug the phone and go back to sleep. Well, if you phone someone at 2 a.m. I reckon you've got an absolute duty to get the number right.

Buttercupsanddaisys · 29/11/2014 09:25

Velour, notnow was phoning after a night out hen do....perhaps she was 'tired and emotional' after her last night out with her single friend? I know I'd beGrin

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