AIBU for wanting an express queue?

[Babycham1979]

Inspired by another thread on supermarket queues, I thought I'd ask if it's completely unreasonable and fascistic of me to fantasise about Post Offices, GP's surgeries etc offering separate queues for those with simple requests and/or those in a particular rush (ie the need to get back to work)?

At the risk of sounding like I'm asking for some kind of service apartheid, I'm not! Merely a recognition that the most frequent users of these services generally have considerably more time available to access them. Two access points would offer the option, for those that need it, to get the transaction over as quickly as possible, particularly at peak hours.

Another queue or booking system for those in less of a rush, or with a more complex set of needs could then be provided which would remove the pressure of being hurried. Demand and capacity could be better aligned, with the users of the low-speed service triaged to off-peak times (ie not rush-hour or lunch times).

Feel free to tear me to pieces, but this seems like a perfectly sensible solution to the efficient allocation of limited resources!

They do that in banks. They have walkers asking you what your custom is in order to direct you to fast drop services or other things.

There was a thread started here a few weeks ago by someone outraged at being asked about her personal business by some jumped-up checkout girl

Who'd work in a supermarket or bank. I'd rather be free and shoplift or do armed robberies.

I am forever surprised that the receptionists at my surgery and the hospital always try and give me 8am appointments that could otherwise be used for people who have jobs on weekdays (I work weekends and tbh would much prefer an afternoon appointment). However, post offices are completely different, perhaps if there was a different queue for each thing: one for passport applications, one for foreign exchange transactions, one for sending parcels etc that would speed things along but as has been previously said, the majority of people feel that there time is precious and would go to the 'express' lane if such a thing existed, it's not like people with baskets going to the self service at supermarkets and people with trolleys going to checkouts...

Trust me, as a SAHM, I have more time but everyone else would want me to go in the express queue as 1yr old DD hasn't got the hang of having to stay in the same place for anything longer than 3 minutes without wanting to run around.

What happens if you're in your lunch hour, but have 10 parcels to post to different countries, have to get some foreign money changed up, have to pay a bill in coppers and want a couple of books of Christmas stamps?

The two banks and one large post office in this smallish town all have one single queue. You get in it and when you get to the end you simply go to the next available window. Several of the shops operate this way too. Must be something in the water.

It wouldn't work. People going in with"little questions" for GPs would end up needing long appointments and vice versa.

I was in the horror that is Game the other day and would have appreciated a non-smelly-gamer queue.

Ooooo yes liney that is an excellent idea. Or a "non greasy hair queue"
Marvelous.