I have name changed so won't be identifiable or giving out any identifying details in my post.
To sum it up without revealing anything identifiable, we have a 'Horrid Henry and perfect Peter' situation at work. Parent is very positive about 'Peter' but has nothing nice to say about 'Henry'.
She comes to the door at pick up and her first words are usually 'what's he done today, who has he hurt etc'. It's incredibly sad to see.
We try and tell her lots of positives which are met with a
face but sometimes we do have to pass on details about his behaviour but try and keep anything negative to a minimum in line with work policy.
AIBU to wish she would see the good in him? We have made him star of the day etc and it's all just dismissed.
Anyone handled anything similar? I think his emotional well being is being affected but our safeguarding officer dismissed this. At what point if at all does it become a safeguarding issue?