Meet the Other Phone. Only the apps you allow.

Meet the Other Phone.
Only the apps you allow.

Buy now

Please or to access all these features

AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

To expect more than 24 hours notice for maintenance on a rental property?

16 replies

lill72 · 23/10/2014 14:55

My letting agents have organised a workman to come round. They said they only have to give 24 hours notice on this With a 4 year old and baby about to arrive, I would like more time and a say in the time.

They just seem to think I have to get what I am given. Morever the guy that was supposed to turn up yesterday never showed and I got no apology. So rude. We are paying a lot for this property and the service is terrible. Renters become buyers dont they realise.

OP posts:
weeblueberry · 23/10/2014 15:00

Sadly I think 24 hours is the legal notice they have to give. Its shit they're not bothering to keep you onside but I don't think you get a say in when they arrive (assuming it's within normal hours).

SaucyJack · 23/10/2014 15:04

YABU. 24 hours is the legal minimum.

What is it they're going that you want to be difficult over anyway? If something needs fixing or updating I don't really understand your mindset.

Collaborate · 23/10/2014 15:06

Depends on whether it's an emergency or not. Everyone has trouble getting workmen round when they say they'll come.

wheresthelight · 23/10/2014 15:06

you aren't being unreasonable about them checking that the timing works for you but unfortunately legally they only have to give you 24 hours notice.

check your contract and make sure there isn't a caveat on it but I suspect there isn't much you cam do about it

SanitaryOwl · 23/10/2014 15:08

It's a minimum of 24 hours notice, and that's generally plenty. Renters don't all become buyers. YANBU for being peed off about the lack of an apology, however.

TiggerLillies · 23/10/2014 15:14

24 hrs is all, I wish my old landlord obeyed this.
She used to turn up with no notice and empty the bins and do random bits in the communal areas. Eased off after we complained to th agents. The last one was when she showed around estate agents (without telling us or the rental agents so no warning) I screamed at him after seeing him looking around the house, I had just gotten out the shower and was wearing only a towel!
It is frustrating when they don't stick to the time though :(

ElliotLovesGrub · 23/10/2014 15:17

It depends on the type of maintenance too. If they were coming to paint a wall for shits and giggles then that doesn't count. If they are coming to do something that needs doing, 24 hours is all.

ElliotLovesGrub · 23/10/2014 15:17

Oops, I mean with the wall then you could refuse completely.

mausmaus · 23/10/2014 15:21

they need to give notice and the tennant needs to agree. you do not have to let anyone into your home if you don't want to.

if it's not convienient it's not convienient.

but it's advisable to meet in the middle esp for essential repairs or gas safety checks.

workhelpneeded · 23/10/2014 15:26

Posters saying 'legally' 24 hours notice can obtain access are not correct. Even if you contract says this the law states otherwise. You are entitled to 'peaceful enjoyment of the property.'
However, if it's an emergency repair (i.e if not done could damage the property) the landlord has a legal right to have access.
If it's something that just 'want' to do then you have every right to arrange it at your convenience.
Obviously is good to try and keep a positive relationship but that doesn't mean you jumping just because they said so.

workhelpneeded · 23/10/2014 15:28

Sorry for typos on phone!

PigletJohn · 23/10/2014 15:29

They have to give you 24 hours notice or more, BUT you don't have to consent to their request. It is a request not a right.

It's your home and you are entitled to say it is not convenient.

If it is on fire, or a pipe has burst that very day, then it is an emergency which is different.

You do not have to let viewers in at all if you don't want to.

mausmaus · 23/10/2014 15:30

unless it's a burst water or gas pipe or a sudden whole in the floor it can be repaired at a convienient time for the tennant...

mausmaus · 23/10/2014 15:30

oops whole = hole

RCheshire · 23/10/2014 15:40

This problem comes up time and time again. And somehow always the first half-dozen posts or so are wrong.

As per the later replies, you do not have to agree to this unless it is an emergency that could cause a risk to yourself, others or the property.

If it is routine maintenance or for improvements then you decide when is convenient. It also does not matter what is in your contract as per the post by workhelpneeded.

MintyCoolMojito · 23/10/2014 17:58

This reply has been deleted

Message withdrawn at poster's request.

New posts on this thread. Refresh page