Well I am still trying to sort my pension out. Have finally got an email address of someone at FriendsLife who will see if they can figure out what is going on. Meanwhile the online system has now decided to remove my 'products' so I can't use that to see fund values, modify direct debit, change address, any of that sort of thing.
Found this from my original sales material:
Reasons to recommend Friends Provident's Personal Pension Plans leaflet. (reference SAD756 8.98)
After 12 months you can increase, decrease or miss contributions without penalty. (Higher maturity value plan)
or
You can increase, decrease or miss contributions at any time without penalty (Higher transfer value plan)
So I have the Higher maturity plan, so looks to me that I can increase my contributions. At least I could when I took the plan out in 1998. Since then something has happened to prevent me increasing my contributions, though no fault of my own.
So I have asked FriendsLife if they will pay the cost of a financial advisor. If you don't ask you won't get, so never know they might pay, as it's not my fault they are not sticking to the rules of the plan at the time it was sold.
Am I Being Unreasonable?
I have emailed a local financial advisor to get an ideas of fee, will try to call them tomorrow. Anyone know what a likely fixed fee would be for a pension review and if required setting up a new pension plan?
OP - I stated a pension in 1998. They are long term products not short term savings, so you could just leave it and let it slowly increase with value.
In 2005 my plan value was £4000, it is now £13,000. Over that time I have paid in £5600. So growth of £3400. Ok it may not be that much but with low interest rates, I suspect it did better than putting it in a standard savings account or ISA.