To have offered feedback on a new supermarket worker?

[StitchWitch]

I bought cheese at the cheese counter today and was a bit taken aback that the girl (very young, very clean looking) handled the cheese with her bare hands. After serving me she brushed back some attractive wisps of hair that weren't under her hat and as she handed it over I - much to DD and DS's mortification - asked very politely about their hand washing policy. She looked new and I wanted to make sure she would do it at least if prompted. She said 'oh yes, we wash our hands', gave me the cheese, rearranged her fringe again and turned immediately to serve another customer barehanded. I didn't feel there was any particular danger in this case, but I was pretty sure she wasn't following their guidelines and it made me wonder what other hygiene rules she wasn't following.

I didn't want to make a fuss over nothing so checked the food standards website for guidelines (no bare hands on food, no loose hair etc) before going to customer services. I just said very politely that I felt a bit uncomfortable for the reasons above and the lady looked appalled. She called a manager and I explained it to him in the context of her looking quite new and it being a training opportunity. He was brilliant, perfect attitude. He confirmed that everything she had done was against their policies and confirmed that she was new and obviously needed a bit more training. He thanked me for drawing it to their attention without making a big fuss, and assured me the girl's manager would talk to her about it. All sounded very positive and not punitive. Do you think I did the right thing?

Why demented phaedra ?

Where do you draw the line , a little nose picking ? licking your fingers ?

OP reported it for training purposes

Oh really, googoo? What a pain. I've mostly seen those thin plastic ones that are very disposable.

tinylittletrotters see post from losingalltheLego .

phaedra that's a bit granted

It probably depends on the individual stores/suppliers as to what is available, though. But the store I work in just has disposable latex gloves. which we're not meant to use for handling food, more chemicals/cleaning.

My mum has an ongoing battle with a woman at our local Sainsbury's who constantly picks up the mince with her bare hands When her and DM see each other now, they just glare at each other and DM asks someone else for whatever she wants.

And the French look across the Channel in bewilderment...

^ this ^

YABU

YANBU.

I personally don't like my food to be touched by someone who has been fidgeting with their hair, and it is especially to be avoided when serving food to paying customers.

Phaedra calling the OP 'demented' for having higher hygiene standards than you choose to have

As losingallthelego said and with which I agree

" I can't believe anyone would stalk the deli counter to check what the server was doing, and then go to the effort of looking up the official procedures on their phone before complaining to the manager."

tiptops she was referring to hanging around to see if the lady washed her hands as demented I think , not the OP standards of hygiene

Local wairose had one person who did this. I returned the cheese i was going to buy. Yanbu op

Well when it got home it would have been handled by all and sundry and it's hardly likely that any of us would wash our hands specifically in order to handle the cheese. So it would hardly make a difference.

We wash our hands before handling food that's not going to be consumed immediately, because germs multiply over time. Judging from some of the posts on this thread, I'm going to assume this isn't the norm.

YANBU.

I once reported a girl who was serving the hot dogs, popcorn, etc at a cinema for being a filth wizard. I was heavily preg and about to go to the ladies for the millionth time, except a girl in a cinema logo uniform flushed the toilet, barged out (no hand washing) and nearly sent me flying. I followed to say something and saw her go to the hot dog counter, wipe her hands on her backside and then serve someone - no gloves AND there was one of those "please wash your hands" notices above a basin slap bang behind her.