I bought one of those JML ceramic frying pans from a supermarket. The advertising on the packaging says that you can cook oil free. Today I unwrapped it, 'seasoned' the pan as instructed and got ready to make our first meal in it.
It was a disaster. I actually put a teaspoon of oil in as I was sceptical about the oil-free claim but even with this EVERYTHING stuck. The bacon was bad but the eggs were a joke. The JML video shows the eggs slithering gently onto the plate; the reality was that I had to hack them off in pieces with a silicone spatula!
I am really cross as this was the first time it was used, I followed the instructions and it blatantly doesn't do what it says it does. It was a thirty quid impulse purchase and of course I've now seen reviews online where loads of people have found the same thing!
I want to return it as unfit for purpose. The packaging has been opened and the bottom of the pan has a black mark from the cooker. I have the receipt. Is the supermarket supposed to refund me under the Sale of Goods Act?