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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

Can I be scapegoated? Advice please

4 replies

TillyTotter1 · 25/09/2014 19:54

Hi. Apologies as I know this isn't an AIBU butI think I might get fired and seriously panicking! Any advice would be appreciated (I've also posted on Work)
I work for a large national organisation. We provide specialised services to the general public and the work is paid for by another company via contracts. I'm a junior manager at said company.
The company was having huge staffing difficulties for a number of weeks meaning services were unable to be met. This was able to be hid for a substantial length of time as simply the majority of people who received no service complain to ourselves - not the people paying for it. A few weeks ago I was due to start work on Saturday at 3pm. Even with staffing issues the usual number of deliveries that are left for me to sort out at that time is in the range of 30-40. That day there were 110 deliveries to be made that evening. Long story short approx 80 deliveries weren't made as I was unable to source staff to make the deliveries. I contacted senior management for advice at 6pm as deadline for delivery was 10pm. As such a huge number was missed the suppliers obviously found out and (rightly so) went mental. They want answers and they want someone held accountable.
I have a very good working history with the company and have had no other issues. However, the contractors are threatening to pull the contract if they don't get answers and I think I'm being made a scape goat. My employer has raised HUGE issue with the fact that I didn't contact them until too late in the evening (if I had contacted them at 3pm they feel they could have found alternatives in time, which even though I don't inwardly think would be possible I have held my hands up, apologised and agreed). This is also despite a senior manager leaving the office at 10pm the night before knowing we had 3 times as much work do as usual and my colleague who had been working to 3pm had not contacted senior management at all. My defence is also that usually on a Monday there are approx 600-800 unfilled deliveries whereas that week on the Monday it had been sitting at 2400. No extra measures had been put in place to accommodate for this.
I have already attended 2 informal investigatory meetings re the above but I have just gotten a letter saying I am now being formally invited to an investigatory for "issues arising from your shift on x".
I have rang my relevant union (which I am not a part of) and they can't help as you need to be a member for four weeks before availing of their services.
I am bricking it. Does my employer have a right to fire me??
Again, thanks for reading and any advice would be gladly taken on board

OP posts:
Preciousbane · 25/09/2014 20:03

This reply has been deleted

Message withdrawn at poster's request.

Bulbasaur · 25/09/2014 20:09

It's a harsh lesson to learn, but in a business, always always cover your ass first. The second you find out about a problem, even if it's small write to your manager to "touch base" so that it's in writing and documented. When I had a project and was stuck with difficult coworkers I made sure to CC my boss on emails so he knew that the ball was not dropped on my end (and so idiot coworker knew it would be on him, which made him cooperate). Never assume common sense will prevail over human stupidity and disorganization. It won't. It never does.

The important thing is to make sure that your ass is covered when shit hits the fan so that when the finger pointing starts, you can show you did everything correctly. At best it makes you look responsible and proactive with your job, which any manager will love, at worst, it keeps the buck from landing on you.

Your manager is likely in trouble as well. A canceled contract also falls on their chopping block. They're going to make sure their own ass is covered.

So... basically. Yes. They can use you as a scape goat. You weren't proactive enough, and while they probably knew what was going on, it's not documented anywhere that can be pointed back at them. They can all claim ignorance if there's nothing in writing, and no phone logs to show they were informed of the situation.

In the mean time, document what did happened and get it written down. Get the numbers, stick to the facts. The fact that a manager left early is irrelevant. They will no doubt be putting a foot up his ass as well. If the numbers are correct, they'll speak for themselves. Say what you did, how you tried to solve it, and how you did in fact contact management. Tell them that even if they were contacted earlier that the numbers still wouldn't have been able to add up.

Then when the meeting is over, write to them to go over what was said, so that is documented as well so there's no he said she said going on afterwards.

Fluffyears · 25/09/2014 20:24

Keep all e-mails. Send the to private address, in fact bcc your address on them so they can't disappear.

TillyTotter1 · 25/09/2014 20:28

Thanks all, that's all some good realistic advice that will hopefully help, even if it's no good now l'll definitely be taking it on board in the future

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