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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

To walk out of Boots

62 replies

leftangle · 25/09/2014 19:43

Popped into Boots before work this morning. Found the clothing I wanted for DS but they didn't have his size. So I asked for help. "no they are all out" No problem, can I order it? . She then grudgingly said she'd go and look for it in stock but it probably wasn't there. Vanished for 5 minutes, reappeared muttering to another member of staff about the lift being out of order, vanished in another direction for another 5 minutes.

When she returned she walked straight past me, I said Hello and she muttered that she would have to order it. I followed her to the till where she proceeded to look for a book, and complain to the other member of staff that it wasn't where she left it. Still ignoring me.

So I said forget it, in what might have been an irritated way, and left. Only to hear her running after me talking about books and the website. I'm afraid I ignored her and kept on walking, partly because I did need to be at work, mostly because I was fuming. I should have at least explained I had to be at work. So hoping for reassurance you'd have done the same.
She'll think I'm even more of a loon if I go back to apologise won't she?

OP posts:
WellnowImFucked · 26/09/2014 15:17

Our local Boots are just fucking rude I could tell you 2 very long stories where at several points I started to look for hidden cameras as I couldn't believe that anyone could really be sooo rude.

Thankfully a small independent pharmacist has recently opened so we go there, as do all our family/friends.

To the point: TMI warning here

I had the most utterly raging Thrush recent, that actually required a 4 week course of anti fungal meds. As small local pharmacy was closed we drove (with me squirming and complaining) 7 miles to the next pharmacy rather than go to them.

Hatespiders · 26/09/2014 17:18

I rather enjoy using a Maggie Smith Moment. Draw yourself up to your full height, raise your eyebrows, open your eyes very wide and say (posh accent, on a rising note...) "I BEG your pardon??"

I got rude and cheeky service in Barclays Bank a few weeks ago. Cashier refused to give me quite a large sum in £10 notes (for a special purpose)
Kept telling me to go to the ATM. Offered to SHOW me how to use an ATM!! (doddering old fogey) The ATM would have delivered twenties, the numpty. Did my Maggie Smith Moment and the Broken Record Technique (repeat the same request over and over) He conceded. The bank was totally empty of customers (no wonder)
Later I became 'Mrs Very Annoyed of Tunbridge Wells' and wrote a cross letter to Head Office. I got a goodwill payment of £25 into my account!! Result!

I have told people in the past that I 'bark at Banclays', so maybe I AM a doddery old......

MorrisZapp · 27/09/2014 08:59

I'll never forget the lad in Boots who pampered and indulged my gran whilst I was fiddling with the photo printing machines.

My gran loves attention and it was lovely for me to get on with it knowing she was being made a fuss of. Really lovely young man.

AndHarry · 27/09/2014 09:09

I had a bad experience in Boots, complained when I got home and the store manager called me back and then personally delivered a gift card for the (large) amount I'd just spent. It wasn't like I'd been assaulted or anything, just a snippy and rude shop assistant Confused I was amazed at how keen they were to put it right.

TaliZorahVasNormandy · 27/09/2014 09:37

Dont know how people can be so rude, I mean, customers are keeping you employed, so be fucking grateful for them, even the rude ones.

I could never be that rude to customers, if I was i'd feel massively guilty about it.

Iliveinalighthousewiththeghost · 27/09/2014 09:49

Good your friend and yourself, Marylou. It was their loss and comet's gain. How rude of her though.

mindthegap79 · 28/09/2014 22:59

DH and I were bed shopping a few years ago and were testing (not in a rude way) a very expensive bed in Bensons. The assistant came over and asked if we'd like to look at something "a little more in your price range."

We walked out, went to another shop and spent £1500 on the bed of our dreams.

Screw. You. Bensons for Beds.

TaliZorahVasNormandy · 28/09/2014 23:31

Mind How rude of that person, how the fuck would they know of your price range, cheeky fuck.

mindthegap79 · 28/09/2014 23:36

So rude! To this day I regret just walking them out and not kicking up a fuss, but we were just so stunned... The bed we actually bought was better than the Bensons one though Smile

SailorEverRose · 28/09/2014 23:58

I was in MAC asked for advice on a concealer, the woman said she would go and get something to remove the makeup I had on.

I'm still standing there 10 minutes later, I watch her serve 2 people and then walk by me and say "oh yeah", and she then beckoned me over with her finger.

I looked and her and said forget it. She and everyone else who was listening looked quite shocked. I walked out and neither her or the other member of staff even attempted to apologise.

Arthvu · 16/01/2025 16:54

Bet it was one of those young kids....I dislike women that age....rude and patronising. I stay away from them if I can. Of course I could be wrong in this instance, but it doesn't negate what I say.!

Arthvu · 16/01/2025 16:56

That's because it was a man and not one of those women.

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