Two weeks ago I had my hair cut and highlighted at a salon by a young hairdresser who was enthusiastic, positive and friendly. The cut was good but the highlights were dreadful, they came out brassy and she had put in far too many and they did not go down to the roots. I didn't realise this until I left and had a good look at it at home. I phoned, politely complained, went back to the salon to speak to the manager and senior colourist and got another appointment for the senior colourist to fix it. The manager and senior colourist agreed with my complaints.
When I got it redone, the young hairdresser was working. She totally blanked me. AIBU to have expected some acknowledgment from her? I didn't want her to grovel and I don't feel angry with her. Maybe any hairdressers out there could tell me if there's an etiquette here? I felt quite awkward...