Ordered an iPhone online to replace my old dead one. Hermes was the delivery service. Got a helpful email from them about delivery and tracking. Got to five days in and no word, so tracked the item. Told me it was delivered yesterday morning to a "safe and secure location". On the faqs, this is listed as "a garage or shed".
What did I get? BETWEEN MY WHEELIE BINS BY THE SIDE OF THE ROAD! Firstly, I assumed it was a cardboard box my partner had put out to recycle. Then I went down late tonight to put some rubbish out and realised it was my bloody phone! Thank goodness it hadn't rained, been noticed by some passer by, or been taken by the bin men!
Safe and secure location, my arse. 
I know it's a pain collecting from the post office depot, but at least they keep it secure and you have to take id.
Any other Hermes are irresponsible/useless stories??