To think this is a rather despicable thing to do?

[nomdemere]

Someone stole the strap off my 5yo's Trunki. We put it in the luggage area on the Eurostar. Strap def attached. Came to take it off at the other end. No strap.i saw someone carrying a trunk of the same (unusual) colour out of the carriage before we went to get our bags and suspect t it was them. DS was v upset. It's a small issue in the scheme of things but I think unclipping and stealing something that clearly belongs to a child is pretty low behaviour. If you are reading this and you stole an orange strap from a child's Trunki on Sunday then you upset a small boy on his first holiday abroad and you should be ashamed of yourself.

Someone stole our gruffalo trunki + contents from the boot of a taxi whilst we were loading the children into the front at heathrow. I am still cross about it 3 years on.

Oh that's such a shitty thing to do.

It never fails to surprise me how low other parents can be. Last year at Disneyland Paris somebody had untied my dd's princess balloon while we weren't watching and swapped it with their deflated and completely different one. My dd was only 2 and absolutely distraught, and I didn't have enough money to replace it

Sadly there is a minority of parents whose only concern is their little darlings and will happily trample all over any other children who happen to be in the way. Bastards.

at strap stealers, kids luggage thiefs and broken balloon swappers!!

My mind truly boggles

I have emailed Trunki customer service - will let you know how it goes.

Thanks for the sympathy. I am really shocked at the balloon theft and the suitcase theft from the taxi. People really can be utter arses.

My DD's trunki is a gruffalo and she had personalised it with lots of stickers. After this thread I'll be personalising the strap with a sharpie.

My DD's trunki lost its strap, and it was in hand luggage, DH put it up in the locker, I know no one touched it. But I think it had gone up there with one side not clipped, as we'd been pulling her around just before, and the other side had fallen off somehow, goodness knows how.

But they can "just" come off. Just as likely as a phantom strap thief. We replaced it with a strap from a laptop bag and dd was utterly unconcerned :)

DH's laptop bag btw. I'm not a phantom strap stealer

stratter , the pink moshi one is currently 19.99 in Sainsburys instead of 40! I got one on Thurs, I'd get there quick and snap one up!

Cinderella - if the strap came off by accident, it would have still been there when we went to take it out of the luggage area. The Trunki was sandwiched between/on our other luggage - nowhere for a strap to disappear to. And it was fastened securely on both sides, not just one (I carried it over my shoulder on to the train, so I know it was securely fastened).

The strap-stealer wasn't a phantom. I am pretty convinced that they were the other person/family with the same Trunki, whom I saw carrying it off our carriage. Only 5,000 of those colour Trunkis were made, so probably a rare opportunity for someone unscrupulous to grab a matching strap.

Funnily enough, as they passed me with the Trunki, I looked at DH and mouthed 'Is that ours?' and he shook his head and said he could see ours through the doors - but when we got there, the strap was gone.