My mum lives in a council property. Has done all her life. Always paid rent etc.
She recently had a new boiler fitted.
When the workman was there she expressed concerns that her washing machine wouldn't go back if they fitted the pipework where they fitted it. This was dismissed and when the washing machine was fitted. Lo and behold she couldn't push it back. This is a problem as she cant open her food cupboard with wm in place.
She called contractors and was told that someone would be out on the thursday to have a look. They didn't turn up. I called them and was told appointment not made and no avail appts til 1st Sept. After an argument on their part i managed to get a visit booked for wed of last week. Again after some persuasion a worker was booked to arrive the following morning. Pipe was moved
Bugger me, the washing machine STILL doesn't go back.
My mother is difficult (understatement) so she called me ranting about it yesterday. I said wait until dp can have a look as he said it is awkward.
He has just come back eyes rolling saying that they moved the pipe but were basically too lazy to run it the other side of the kitchen unit and of course it wont bloody fit 
He has taken his tools and will move the pipe (water not gas) himself.
I don't think he should.
- My mum pays rent. A proportion of this is for repairs/maintenance.
- It is a council property and therefore not for him to touch. They wouldn't even leave filling loop for boiler so if system ever needs to be drained (due to air) you have to call council rather than do it yourself.
- If he fixes problem can't complain to council about total incompetence of contractors.
The trouble is if we leave it she will be stuck for ages waiting for it to be fitted 
feel like contractors have taken the piss because she is a cantankerous old biddy to cover up being vulnerable old woman