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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

Original poster

To want to commit rudeness revenge?

23 replies

Ibizatime · 10/08/2014 07:01

I work in a complex with several restaurants and shops etc. A "lady" comes in the same time every week in her work uniform and she is a downright completely rude bitch who speaks to you like a piece of crap and it really makes me fuming Angry

Yesterday she came in and called me a "stupid girl" because I asked her if she wanted milk for her coffee ?!?!?!

My friends at work want to go to the restaurant where she works and 'give her a taste back'

Half of me really wants to but the other half is telling me not to sink to her level.

Any advice?

OP posts:
MrsWolowitz · 10/08/2014 07:07

This reply has been deleted

Message withdrawn at poster's request.

FlipFlopWaddle · 10/08/2014 07:10

When I was a hospital nurse it was drummed into me that if I was wearing my uniform I was representing my profession, so surely by wearing hers she's representing her employer? I'd be tempted to have a word with them if she's being that obnoxious. I wonder what she's like to her own customers?

Lweji · 10/08/2014 07:11

I'd rather do the opposite. Go to her restaurant. Treat her with utmost respect and point out which restaurant you're from. The next time she is in if she is rude, point out how you expect to be treated in the same way you treated her.

On the stupid girl comment, you could ask her why she thought it was a sign of stupidity to ask what a client wants. And doesn't she do that at her work?

GrossMeister · 10/08/2014 07:46

Is there no sign/disclaimer thing at your work that says you reserve the right to refuse service etc? If so I'd get the manager to agree she can't be served there if she's so rude and nasty.

TestingTestingWonTooFree · 10/08/2014 08:01

I don't think you're obliged to serve people, sign or no sign. She sounds horrible. I agree that you shouldn't be rude to her though, just reinforces her bad behaviour. I would complain to her boss if she was anything other than charming.

londonrach · 10/08/2014 08:04

Don't go down to her level. Surely if she's rude you as a company can refuse to serve her. I'd be tempted to ler her employee know as it looks bad in them...

nocabbageinmyeye · 10/08/2014 09:34

I'd report her to her work, if she's wearing their uniform then she's representing them so complain, say she is losing them custom, which she probably is too

HermioneDanger · 10/08/2014 09:44

I'd also report her to her employer. If she's in uniform she is representing them. If she's rude again after that refuse to serve her. There's no excuse for her being rude.

Pinkrose1 · 10/08/2014 09:49

I don't see anything wrong with sinking to her level and treating her in the same way she treats you. Grin. Not always the right thing of course but revenge can be sweet. Just don't go in uninform!

Teddybeau1988 · 10/08/2014 09:54

There was a horrid woman who visited a soft play area I used to work at every week. She used to clock her fingers and demand extra milk. The manager saw her do it once and told her if she does it again she would no longer get any service here. She never done it again.

Tell your manger and see if they can do anything, or you have a right to refuse to serve

brokenhearted55a · 10/08/2014 10:03

This reply has been deleted

Message withdrawn at poster's request.

oldgrandmama · 10/08/2014 10:19

I'd complain to her employers, as she's wearing their uniform. If it were just one episode of rudeness, I'd let it go, though (an old relative of mine once said 'OK - they were rude/nasty/short with you - but bear in mind that maybe the dog died that morning ...' but from what you say, she's regularly horrible.

One wonders what her customers go through!

70isaLimitNotaTarget · 10/08/2014 10:21

The 'stupid girl' bit would enrage me.
In what pareallel universe would you be a stupid girl for asking if she wanted milk in coffee (if it was Earl Grey tea and she was being precious and you asked her if she wanted milk, not lemon, she could tut under her breath....)

I would definately go into her shop, and be one of those very pleasant but completely unreasonable customers. Not rude, but never satisfied type.

TheMaw · 10/08/2014 10:52

Do it, but kill with kindness - say 'do you know if they can do this without garlic? Could you go and ask? Oh can't they? Can they do it without onions? Could you go and ask? Thanks so much, I really appreciate it. They can do it without onions? Actually, I think I'll have the fish' etc. be super polite but really annoying, be disappointed rather than cross. Oh I wish I could come with you!

Dontgotosleep · 10/08/2014 10:56

What the maw said.
Also why is stupid to ask someone if they want milk in their coffee, what planet does she live on.

edamsavestheday · 10/08/2014 10:58

Is she rude to everyone, or does she save it for you? I'd tell your boss and say you aren't happy to serve her any more.

Agree with telling her employer. I did when a woman from the building society next to the supermarket I use abused me - I was queuing behind her and she snapped at me 'take that look off your face'. I had no idea what the hell she was on about, wasn't looking at her at all.

She was in uniform so I followed her to work and asked to see the manager. She turned pale. I explained to the manager that she had abused me entirely unprovoked while wearing her uniform. The manager said she would take it very seriously. VERY satisfying. (No idea what was going on in her head but unsuitable behaviour for someone in a customer service role in uniform, fgs.)

The branch shut down shortly afterwards and I spared a thought for the rest of them but...

MrsCosmopilite · 10/08/2014 11:24

Refer back to her employer. If she's in uniform, even if she's on "her own time" during lunch, she is giving an impression of the sort of company she works for.

Either that or 'accidentally' spill something messy over her Wink

VitoCorleone · 10/08/2014 12:00

Id be very tempted to go to her place of work and be a real pain in the backside.

And yes to refusing to serve her and informing her employer.

SDTGisAnEvilWolefGenius · 10/08/2014 12:29

I suspect that the 'stupid girl' comment about asking if she wanted milk is because she is such a regular customer and, in her head, such a valued one that Ibizatime is supposed to remember exactly how she likes her coffee!

I would be tempted, the next time she comes in and is rude, to say, "I am not prepared to be spoken to so rudely" - politely but firmly.

Shonajay · 10/08/2014 12:58

I would say we don't accept being spoken to like that here, I will inform the boss about your language if it continues. You have a right at work not to be abused.

Notagainmun · 10/08/2014 13:06

I worked in a restaurant for many years as a waitress and if any customers were rude to staff my boss would have a polite word with the customer. Basically he would tell them that his staff work very hard an are polite and professional and if they continued to be rude they were very welcome to take their custom elsewhere.

fun1nthesun · 10/08/2014 13:25

I wouldn't sink to her level no, but I would tell her directly I deserve to be treated with respect.

SarcyMare · 10/08/2014 13:28

does she have the same order every time? that could be why she was irritated by your question about milk, but that is still no excuse.

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