Please or to access all these features

Add post

Watch this thread

Save thread

Start a new thread

Flip thread

Hide thread

My feed

Active Unanswered threads

Getting started FAQ's

Unanswered threads Acronyms Talk guidelines

Hide shortcut buttons

Talk

AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

Flip

1 2 3 4 5 6

Original poster

Pants honeymoon

128 replies

Hughfearnley · 04/08/2014 23:19

got married on Sat. Wonderful day. Perfect in every way. Hired a holiday cottage in this country from a company billed as selling luxury cottages- the finest self catering holidays blah blah blah.
We turn up and there is dirty crockery on the table, the master bedroom is not big enough to walk round the bed (not conducive for planned shagfest) , no parking (layby down the rd we have 6 month DS)
Travel cot is damp. No BBQ despite inventory stating it and no TV reception as Aerial is buggered. TV screen only as big as small laptop screen anyway.
Mould in bathroom.
I am in tears and want to go home. DH very laid back, wants us to have a holiday and relax. Emails to letting agent will sort out TV aerial and BBQ. Refusing to acknowledge any other problems.
Supposed to be visit England 4 star. I have emailed them too.
We have paid Â£1.5k for 2 weeks. AIBU? WWYD?
Should I just get over it?
This is day 2 of 14
I would rather be at home with decent bed, TV, decent cot etc etc

OP posts:

Blu · 05/08/2014 16:02

Calm down Soverylucky - no-one, no-one at all, thinks that dirty and broken is OK at any price.

However, outrageous though it is, August prices are very very high in the UK and 'luxury' as opposed to 'pleasant and functional' is generally sky high.

I have always had well-described hol coittages and never had a bad one in the UK. Spain....one very dodgy, Greek: very basic...

BudsBeginingSpringinSight · 05/08/2014 16:09

I feel very frustrated on behalf of op, and I would have been moved had this been me in that position.

Because I would have kicked up such a stink.

these days I get a sense if someone is going to do something or not...so now rather than wait....waste my time...over their crap, I go from 0 - 1 - 2 - quite slowly, but hit 3 - and I am off like a rocket.

life is too short, and this is her honeymoon FFS.

we had self catering in Italy for ours, no probs lovely...but one night we had luxury hotel, we were up graded to a suite and when i think of our honeymoon, all the rest pails into insignificance, i can hardly rememberer self catering just rememberer the amazing suit....

they are ruining her memories.

BudsBeginingSpringinSight · 05/08/2014 16:11

Hired a holiday cottage in this country from a company billed as selling luxury cottages- the finest self catering holidays blah blah blah

This ^ is how the company is selling themselves.

august or no, the company is claiming finest and luxery.

they are not deliviering this.

PancakesAndMapleSyrup · 05/08/2014 16:26

Op have you had any further responses to your complaints? If you phone them ALWAYS follow it up with and email e.g. 'further to our telephone converation earlier at 0900, nlah blah blah'. If it is in writing then you have further justification and proof etc. Hope your all ok.

OnlyLovers · 05/08/2014 16:33

I agree, Buds, and they advertise it as 4-star; it's their business how much they charge for that but they have to meet 4-star expectations.

Blu · 05/08/2014 17:42

Yes, the company have clearly oversold their credentials, and need to deal with that. I think the OP should get a refund or compensation.

But not that she should go home and have no holiday - IF the company have another suitable property that is available (in the school holiday...), then it would help if they could offer an alternative.

GreenPetal94 · 05/08/2014 17:50

Don't go home, complain and then make the best of it. You only get one chance at a honeymoon. On mine it snowed a lot so we couldn't do any of our planned walks - but we did have a log fire and a tiny bedroom! Get some luxuries in, enjoy some champagne and get the baby to bed.

Re telly try and think of alternatives like a battle at cards or reading poetry aloud.

Original poster

Hughfearnley · 05/08/2014 17:55

An update!
Feeling a bit better about things mainly cos we had a decent nights kip!
The saga continues though. The owner (or someone) turned up to put BBQ in shed (missing off inventory) and also to replace the smashed bed side light in the main bedroom (I think I may have forgotten to mention that one in my initial post - it was broken when we arrived) and to fix the TV reception.
Anyway, cos the bedroom is so small the person that came has ripped the curtain tie back from the wall leaving a massive hole in the plaster! The service team have just been round to have a look with a small tub of polyfilla but have announced that they need to replaster the bedroom wall so I told them to get stuffed and that I don't want major and likely dusty repair work done in our already tiny bedroom!
DH has poured me a massive G&T and actually I'm sitting here giggling about it! We may as well have stayed at faulty towers!
I'm going to pursue a refund with them and also visit England as this clearly is not a 4 star property but otherwise get on with having a lovely time.
The idea of a really nice hotel suite for a couple of nights is a good one and one I will look into!

OP posts:

ThatsNotWhatISaid · 05/08/2014 17:58

How dissapointing. Visit England 4* should be a good standard. .

You have to seperate the things you can legitimately complain about and the things that are just dissapointing. If they didn't mention parking then I don't think you can complain about it.

ThatsNotWhatISaid · 05/08/2014 18:01

Btw have you double checked it is currently still rated as a 4* property.

eatscakefornoreasonwhatsoever · 05/08/2014 18:17

Contact the local mumsnet editor for the area and get her on board. They have some good social media cloutI many areas

AliMonkey · 05/08/2014 18:34

Just to say don't let it put you off holidaying in this country. We stay in self catering cottages in UK once or twice a year usually in cottages billed as 4*. Our experiences have ranged from good to fantastic. Premier cottages and Sykes cottages have alway been good. But have also found some wonderful places just by googling. I do though do lots of research and checking other websites for reviews, look very closely at photos (never book anywhere without lots of photos since bad experience many years ago abroad) and ask questions if anything isn't clear in description.

Am off to one next week so hoping I won't end up eating my words...

Blu · 05/08/2014 19:36

Glad to hear that you are nnow set to enjoy yourselves!

LOL (in an incredulous way) at them planning to replaster the bedroom in the midst of your honeymoon! Well fended off, OP.

windchime · 05/08/2014 19:53

at honeymoon with a baby. It is a holiday!

Maryz · 05/08/2014 20:03

This reply has been deleted

Message withdrawn at poster's request.

Hulababy · 05/08/2014 20:17

Why are some people commenting on it not being a honeymoon?
Surely they are not that daft?!

Surely everyone knows that a honeymoon is a holiday taken by newlyweds to celebrate their marriage.

The OP has just got married, and is now on holiday - therefore, as it is their holiday as newly wedded people taken in order to celebrate their marriage, it is indeed a honeymoon!

Hulababy · 05/08/2014 20:21

Infact, traditional in the UK, the honeymoon was more of a tour, often with family coming along with you, mainly visiting family and friends who hadn't come to the wedding.

So really the idea that a honeymoon should be a fortnight at some exotic Sandals resort on your own is the odd one, not the going away with a family member.

LynetteScavo · 05/08/2014 20:43

A honeymoon is a holiday you take after getting married. You could spend it at home, not working and it would still be a honeymoon.

We had to cancelled the foreign trip we had booked as one of our grandparents died a couple of days before our wedding, so obviously we had to go to the funeral. We therefore spent our honeymoon at home with a four month old baby, DH sanding floors. Just because we weren't slime on a desert island doesn't mean it wasn't our honeymoon. I bloody loved those floors. We did eventually go away a year later, but that wasn't really our honeymoon. We're still happily together 15 years later, unlike lots of people who have the perfect wedding and honeymoon

MyFairyKing · 05/08/2014 20:46

at miserable fuckers who are totally missing the point of the thread by arguing over semantics.

Glad you're feeling a bit brighter, OP.