I am working as a home care assistant.
I don't really mind the actual work. The problems are really that I have to double up on shifts with other care assistants; at the risk of sounding really precious I find this so difficult!
They will nearly always want to start the shift early which means it's impossible to plan time - so if for instance it says on paper your first call is at 330 they will want to start at least 20 minutes before this.
If I drive some of them smoke and even though I ask nicely if they would mind not smoking in the car the car still smells of smoke if they stand outside it and then get in the smell is overpowering. Then, if they drive they just smoke anyway as obviously it's their car. They also listen to loud music - really loud. It gives me such a headache.
I'm also genuinely frightened when some of them drive. They drive like absolute maniacs, hurling over speed bumps, screeching round corners, grinding to a halt at junctions. I was sick yesterday (car sick) as one of the women just drove like a maniac and I was really scared.
Two of the women swear ALL the time! I don't mean the odd word in frustration or annoyance but just as a sort of adjective? I don't like it, and it makes me feel intimidated.
Maybe I should raise this but I know what people say in theory and what happens in practice are really different.
What would you do? Like I say reporting isn't really an option - it wouldn't change anything.