Today I made the mistake of trying to buy school pumps for my dd, who is 5 and who has very wide feet. I should have gone to Russell and Bromley, which is the only shop where the staff seem to know what they're doing but is also the most expensive! The conversation went something like this;
Sales assistant: can I help you?
Me: I was wondering if you have any clarks doodles pumps in a 9.5G please?
SA: we don't do them in fittings
Me: yes they do - I've checked Clarks' website
SA: well we only have a F. How do you know the F won't fit her?
Me: because she's a G/H fitting
SA: let's just see (crams dd's foot into shoes) see, they do fit her.
The shoes didn't fit her and I was left wondering why someone is probably fitting shoes incorrectly in a children's shoe shop all day!