To be furious with my counsellor?

[Justrestinginmyaccount]

I've been looking for a new counsellor for a while, and finally found somebody who I thought might suit my needs. So I contacted her by email and we set up an appointment for 1pm today

She works from several offices in London, and in the original email asked me which place I would prefer to meet. I said Shorditch, as I live in the East. However, when she sent me the date, time etc for our meeting, she also gave me the address and directions to her London Bridge office. I just assumed the other place wasn't available, so answered saying "Great, I will see you there on Thursday"

So I get there for 12.50 this afternoon, and she isn't there. I wait and wait and by 1.10pm give up. The receptionist says she isn't in the building and they can't get an answer on her mobile. I am pretty annoyed by this point and leave. Then when I get home I have an email from her saying "I was in the Shoreditch office; sorry for the misunderstanding"

Now she wants to know if I want to rearrange. Do you think I would be unreasonable to tell her to bugger off? For £60 an hour; I would at least like a therapist who doesn't send me to the wrong place! Or was it a genuine mistake, and am I getting angry for nothing? (I'm in a very emotionally fragile state right now, so it's possible)

Well I think you should have confirmed when you realised she had sent you the directions for the wrong office. So I would say 50/50 blame for the misunderstanding. Her fault for sending wrong details your mistake not checking when you knew that's not what you had originally asked for.

I can understand your frustration though if you are already in a fragile state this sort of shit doesn't help.

Poor you, disappointments when you are already down are hard. As a psychologist would probably tell you, "once is happenstance, twice is a pattern of behaviour". Give her the benefit of the doubt and if it happens again, there are plenty of counsellors in London. My counsellor got me mixed up with another client with same name once so I missed a session, but he is usually reliable so i wasnt too upset. Maybe next time reply saying "confiriming i will see you at ... " and put venue?

Id say it was a genuine mistake. If id have sent directions for the wrong office i would have rang and checked.

Yes, it probably is partly my mistake as well, and I should have double checked.

The fact that I was all geared up for the appointment, and then it didn't happen has left me a bit too stressed to be rational. I will arrange another appointment, and see how it goes. It is hard enough finding female therapists who are trained in her school of theory as it is!

The way I read it, is he meeting was in Shoreditch.

Sorry Duck, I meant she only emailed me the directions to the London Bridge office. I didn't get any directions for the Shoreditch one.