Meet the Other Phone. Only the apps you allow.

Meet the Other Phone.
Only the apps you allow.

Buy now

Please or to access all these features

AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

To ask for compensation?

32 replies

OrangeMochaFrappucino · 11/07/2014 17:22

I bought a Boden dress the other week - it's white with big blue spots. I got caught in the rain and where my back and shoulders got wet, the blue dye has run onto the white nursing vest and bra I was wearing underneath.

Boden have refunded the dress and given me free postage to return it. However, my one and only nursing bra that fits and my only white double layer nursing camisole have big blue patchy stains all over.

I've got Dylon Colour Run Remover but it requires the clothes to go in the washing machine and the bra is handwash only. The vest is still stained after using the Dylon.

I'm pleased to be able to return the dress and have it refunded, but would I be cheeky to ask for compensation for the ruined items? Like for like replacements would cost £54 and I've spent another £4 on the stain remover so I'm really out of pocket. The bra was brand new but I've had the vest since bfing my first baby three years ago. If it's not unreasonable to ask for Boden to contribute towards the cost of replacing them, how much should I ask them for and how should I phrase it? I'm in email correspondence with them about the issue already and I have always found their customer service excellent. But I don't have £50+ to spend on replacing the vest and bra and they are pretty essential items in my wardrobe!

(Sorry for the dull nature of this AIBU btw!)

OP posts:
quietbatperson · 12/07/2014 13:51

This reply has been deleted

Message withdrawn at poster's request.

StepAwayFromTheEcclesCakes · 12/07/2014 14:27

dont dye the bra, unless its cotton the colour will not take on the elsaticky bits and will come out looking worse. Try bleach or the lingerie whitening stuff, and if you put it in a mesh bag it will be fine in the washer.

SistersOfPercy · 12/07/2014 15:09

spotted in turn I am amused that a spotted username is on a thread about a spotted dress Grin
It's like the whole thread has come full circle.

Topaz25 · 12/07/2014 15:15

Personally I would ask for the full replacement cost of the bra because it was brand new but forget about the vest because it was 3 years old anyway.

Topaz25 · 12/07/2014 15:16

SiennaBlake

I have never heard of washing brand new clothes! How does that work anyway? Since they might run, are you supposed to wash them on their own? Isn't that very wasteful of water and electricity?

dexter73 · 12/07/2014 16:11

I always wash new clothes before I wear them. They have lots of fungicides and preservatives eg. formaldehyde, on them and I find they make my skin itch (I have sensitive skin) if I don't wash them first. Also new clothes feel stiff and smell weird to me. If clothes say they might run then I put a colour catcher in with them.

TheSpottedZebra · 12/07/2014 16:17

SistersOfPercy Grin Grin
I'd not even noticed that!

New posts on this thread. Refresh page