NC but a regular.
I have a rather bad womb prolapse. The damn thing feels like it's going to fall out. I have been waiting for a repair op since January (which involves a 3 day hospital stay and 6 weeks recovery) and was offered one in March but had to postpone as the date was in the middle of my Uni exams. Next offer was in May and that was cancelled as the consultant decided to take leave, the June date was cancelled for the same reason
. As we are going on holiday later this month, the op has now been deferred to the end of August.
I had had a pessary ring in place which is a circular thing which holds me up and gives me a bit of security as it rather disconcerting to feel my womb poking out but the consultant insisted that I had it removed before the op to make sure there was no infection or erosion. This was removed in January. I did not bother to have it replaced as the op was pending so I have spent the last 6 months with extremely painful periods from hell and feeling very uncomfortable. I have had flu in the last two weeks and the coughing makes me feel quite worried that my womb is going to just shoot out so I decided to have another ring inserted now especially as we are going abroad for an active holiday (4 DC) and I would like to feel a bit more supported.
As we have recently moved, I changed GP surgeries last week and tried to make an appointment to have another ring put in place but was told that the only doctor who could do this procedure was going to be on holiday from next week for 3 weeks and had no appointments available before then. She will not be back before we go on holiday.
The GP surgery suggested contacting my old surgery to see if they could do it as I was not fully transferred on the system as yet. At the very least I could register with them as a temporary patient apparently so it should be fine.
So I contacted my old GP surgery, they had me still registered with them so said they would do it no problem. They did me a prescription for the ring which I picked up and I arrived there for my appointment with the nurse this morning psyched up to have it done (I hate this kind of stuff). Walked into the examination room and the nurse said I was not on her system, so I explained what the situation was but she said I would have to see the receptionist to register as a temporary patient before she would do anything so I went and she would call me back in 'later'. Quite pissed of at this as I thought she could of at least done it then I could have done the form.
Queued again at reception desk for 15 mins as massive queue and explained what the nurse said so receptionist goes out the back to talk to the admin staff. Waited there for about 20 mins while they discussed it amongst themselves and different receptionist then comes out and tells me that they can't do it as I am now registered with another surgery. I ask why I was told they would do it, she says because my notes have now been transferred they can't. I ask to be a temp patient, she says no as my new surgery is local as well and it is not their problem if they have not got someone to do it. I ask what she suggests I do then and she says she doesn't know. I am furious at this point especially as I was told by my new surgery that old surgery should do it as it is a 'necessary medical procedure' and tbh I am pretty sure they could have, they just did not want to put any effort into checking how. I was almost in tears of frustration at this point as this exchange has been going on in front of a queue of other patients. I then walk out loudly stating this it was 'disgusting'. V passive aggressive as DH says that I should have gone nuts and refused to leave until they did it.
She then called me 30 mins later and after I got home saying that they want to help me so will register me as a temp patient and I can have done it done this afternoon. I have told them to stuff it (but more politely) as why could they not have done that this morning?
New surgery have now just called me after I told them that old surgery refused (before they said they would do it) and have said they have someone to do it in two weeks time and I shall now wait for that appointment which is just before my holiday. I don't know they could not have sorted that out for me before instead of telling me to go back to the old surgery!
AIBU to be fucking furious at this?