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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

Original poster

Bloody eBay

21 replies

holidaysarenice · 26/05/2014 21:48

I bought a skirt on eBay, max bud a fiver but got it for 99p no other bids.

After it ended the seller emailed to say before you pay, I'm not longer selling this.

Aibu to think that she doesn't want to sell cos it was so cheap and that I should pay anyway so that I can leave feedback?

I'm annoyed cos it's actually a nice skirt.

Also Ainu to think that is e risk you run when you don't set/pay for a reserve?
Can I raise it with eBay? I have a feeling she will resist for more money!

OP posts:
Jelliebabe2 · 26/05/2014 21:51

Yes pay for it then you can leave feedback!

PourquoiTuGachesTaVie · 26/05/2014 22:06

Someone did similar to me and I didn't have to pay before I could leave feedback. It was cash on collection though so possibly different. Anyway, what I did was:

File a non-performing seller dispute with ebay.
Refuse any request from the seller to cancel the transaction (they do this to get out of the ebay fees).
Leave appropriate feedback.

EverythingsDozy · 26/05/2014 22:42

I don't use eBay that much but my sister does and this happens to her all the time! It drives her mad! Not sure what you can do but Angry grrr and Wine !
Definitely leave bad feedback! Or tell her you're going to at least!

TheReluctantCountess · 26/05/2014 22:44

Pay and then file item not received.

whereisshe · 26/05/2014 22:44

I'd pay and then keep sending disingenuous emails asking where my item is. Then raise an eBay case.

roses2 · 26/05/2014 22:46

Happened to me twice in the past month.

Really annoying.

Catsize · 26/05/2014 22:48

I am selling things at the mo and things have gone silly cheap but it is the risk of the game. I haven't sold your skirt though.

Original poster
holidaysarenice · 27/05/2014 00:22

Cat size...I wish you had, then I could get the mumsnetters on you! I fully intend to pay for it now! Watch her squirm.

I consider it part of the eBay risk. And if I let her cancel she gets out of fees, which it know won't be much but this is unfair! Specially since it's a light skirt and postage is 3.50. Which I know isn't much but this skirt would easily go in an fairly big envelope. Think thin tube skirt no zips etc in leightwieght material.

OP posts:
WaywardOn3 · 27/05/2014 05:27

Don't you save money when listing an item on eBay if you allow 99p starting bids?

She could have put a reserve price on it if she wasn't happy letting it go so cheap

whatsbehindthegreendoor · 27/05/2014 06:45

The seller could only have put a reserve price on if the reserve was £50 or more. Not sure it would have been worth her while on a cheap skirt. However, she should have put a higher starting price. I don't think you'd even need to pay to leave feedback, just make sure you leave feedback before filing a non-performing seller complaint.
Also, give her one more chance to do the right thing. Tell her that if she doesn't send the item that you have won fairly and squarely, you'll have no other option than to warn others eBay users of her bad selling etiquette.

LineRunner · 27/05/2014 06:50

It is indeed part of the eBay selling risk. I've sold loads of things for 99p. You just have to shrug your shoulders as a seller and think that at least you'll get nice feedback.

As a buyer, yes you are entirely reasonable to insist the transaction goes ahead, or report the seller. She could have paid a few pence in fees to set a higher starting price, but she chose not to.

43percentburnt · 27/05/2014 07:48

I had a bad experience as a seller earlier on this year and have vowed never to use ebay again. It used to be a really good site but seems to have downhill. I put items on for 99p and posted out no issue but after ebay and PayPal charges I would prefer to give such items to charity, least the money goes to a good cause (not bloody ebay who don't protect our details very well).

MrsDeanAmbrose · 27/05/2014 07:55

Pay, file for item not received in a few days, leave appropriate feedback and stars when refund received. You can't force her to send it but you can make her think twice about messing people around.

However, re postage - unless it's thin enough to get through as a large letter, £3.50 sounds reasonable. Small parcel first class is £3.20.

indigo18 · 27/05/2014 07:58

I find most people don't bother to give feedback either, these days. I used to sell lots but people just don't want to pay much these days, unless designer brands or stuff worn by popular celebs, and I have very little of that!

Nanny0gg · 27/05/2014 10:08

If you don't want 99p, don't ask for 99p.

Simples.

Sukebind · 27/05/2014 10:15

That's understandably very annoying.
I am also feel rather disenchanted with ebay having sold a car seat on there for a fiver. It was a little disappointing to only make that much but I didn't really mind as I would happily have given it away if I could have found a friend who needed it. I asked for cash on collection, was immediately paid by paypal by someone who then rang me to arrange a courier to take it hundreds of miles away. I then had to trouble of wrapping it up (had to buy wide tape for this) and putting it out for the courier on a day when I was busy and stressed out with DC issues. I then realised I had actually forgotten to leave it out so ran all the way home, shoved it out and then worried all day I had missed the courier until it was finally collected. The buyer has bought thousands of things on ebay so I have a feeling he will be selling it on... Not worth the fiver (minus tape and paypal & ebay fees!).

mindthegap79 · 27/05/2014 14:26

I'm fed up of buying and selling on ebay, especially as they've recently been so lax with customer details! It's gumtree and local selling pages on Facebook from now on.

yellowdinosauragain · 27/05/2014 14:35

Sukebind I'd have cancelled the sale in that instance. You would probably have got more than a fiver if you'd been prepared to post it in the first instance and the buyer is either taking the piss or hasn't read the listing property.

HolidayCriminal · 27/05/2014 15:37

Don't you save money when listing an item on eBay if you allow 99p starting bids?

There's no strong reason for private sellers to list for 99p; there used to be no listing fees for 99p items but the new system is no listing fees for first 20 items/month at any price. Ebay has done a bad job of educating users about the poor value of 99p listings.

Sukebind · 27/05/2014 15:43

Yes, Yellowdinosaur, in retrospect I would have done. I know better now. Also, each problem sort of got drip-fed each new piece of annoying-ness, i.e. he phoned and said about the courier, then emailed to ask me to wrap it all up, etc. It was a Maxi-Cosi Tobi and he was definately taking the piss rather than making a mistake. Also the feedback options that come up are either positive or report - I just want to leave negative feedback without reporting. A lesson learned, anyway.

SistersOfPercy · 27/05/2014 17:31

She'd have been better starting it at a price she was happy with and including P+P in that starting price. Free postage is the way forward with eBay now (and the way sellers are being pushed). Final Value Fee's are charged on postage as well so a seller offering free P+P will pay less fees.

As others have said pay her. If she refunds raise a non performing seller dispute and hit those stars. One in every category should do it. Stars are much more harmful than neg feedback alone Wink

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