To think some ebayers sell crap items knowing people are scared to leave negative feedback?

[Imforeverwashingbottles]

I have been sourcing second hand clothes for DS 7 months as it seems wasteful to keep buying him brand new clothes he will be out of in a couple of months. I made a few purchases on ebay and I am shocked at what some people consider "very good condition"

Out of the 4 bundles I have brought, 2 are utter crap. The clothes in the first are permanently stained, the second the clothes are bobbly and faded and one t-shirt has hairs caught in the collar so has obviously been worn for a haircut and has not been cleaned properly.

I will most probably end up binning these clothes, I am a bit pissed off that people actually think that what they are selling is acceptable. These sellers have 100% feedback and I am starting to think feedback is a useless guide to how good a seller is because people are scared to leave negative feedback. I would like to give negative feed back but I know it is not the done thing, are there any possible repercussions if I leave negative feedback?

AIBU to think some people sell crap knowing it's crap?

Ergh Javotte that sounds grim.

Yellowdinosaur yes you are right about the amount of time it takes to start a dispute, but it's the whole process of fighting it out with the seller, sending the items back possibly at a cost then waiting to be refunded is a real faff.

I have received items in the past that I have brought for myself that are a bit bobbly faded etc and I have still left positive feedback because one person's idea of very good condition can differ to another's but these are very obviously bad, I reckon most people on this thread would condemn them to the bin, not sell them as being in very good condition. If they send me this rubbish, why should I waste my time in giving them the courtesy of a warning? I have said nothing but the truth.

Since I have left my feedback, someone else has also left bad feedback , I don't think they will be selling on that account much longer.

I think it all depends On the seller I've never brought DS secondhand clothes but I'd like to think someone would take care of them. I've just had a massive sort out of DS's clothes and about to stick a load on mainly cause he's 2 and 6-18months won't fit him anymore but the bits that are stained I've either just binned or taken a close up of so it'll be in the description

As a seller I've had the opposite problem with horrendously demanding, nitpicking and downright unpleasant buyers.

I described a dress as vgc. One receipt the buyer emailed me to say it was 'covered' in 'disgusting stains'. There were actually 2 or 3 specks the size of pinheads that I'd failed to notice on a voluminous Grecian style dress with several layers of fabric.

More recently I had an email from a buyer demanding to know where her item was and accusing me of having not posted it. She also demanded a refund. The item had sold on the evening of Easter Monday with 'postage usually within 2 working days' specified. I received the email first thing on the Thursday morning.

I then had another buyer email me five times in just over a week asking me to provide feedback.

The rest of the clothes I need to get shot of are going to fella who pays by the weight and collects it all. I might make less money but it'll be worth it to avoid the work, time and aggro of eBaying it all.

Oh no wyrdByrd that's really shitty, wrt the dress sounds she probably just changed her mind about it or it didn't fit her so she was looking for any excuse to return it.

Not disputing that there are rubbish sellers and buyers. I promise I am not a nitpicker, one of the stains looks suspiciously like the result of a nappy explosion and is very large, you wouldn't miss it! The others just look like food.

The hole is in one of the romper suits in the second bundle it's about the size of a little fingernail but it's in a discrete place. Some of the clothes are that faded you can't read the silk label on the inside.

It was a kids dress. My DD had worn it once to a wedding so it may have been some stubborn chocolate flecks. The implication from the buyer was clearly that it was something else .

The frustrating thing is that I'm really nitpicky about what I sell on eBay. The more basic stuff - e. g. supermarket brand clothing goes to the school bring & buy, and I donate nearly all her old uniform to the local children's centre to be passed on to families who are struggling.

The stuff that I eBay is all Debenhams, M&S, Zara, Benetton, White Company type labels and often only worn half a dozen times at most. I always flag up any minor marks etc.

All the more frustrating that the awkward customers always seem to be the ones that have really got a bargain (I think the 3 items above combined sold for less than £5!).

I've been a buyer on ebay for eight years. I'm not sure if I've just had a run of bad luck, or that standards are generally declining - but I've received plenty of disappointing stuff over the past few months. I'm happy to accept that second hand clothing will show a little wash wear, maybe some bobbling etc, but I've received stuff which is only fit for the bin. I just can't imagine why people thought to list them. Just this morning, I received a top for Ds - it actually had crusty food down the front of it - and snot smears on the cuffs! Fair enough, it all came out in the wash - but who the hell sends unwashed stuff!

I agree with Jock. I've been on ebay for years, mainly as a buyer but also selling some bits (listed honestly ). Recently I've had some right old tat, described as "great condition".

However, OP it really is quite simple to resolve with minimal fuss:

1)Open a dispute (go to purchases and right click the drop down on the right). Message the seller explaining the item isn't as described and you want a refund.

2)The seller will either:
a)refuse, so then after the allocated time, simply press a button to escalate the case and ebay will give you a full refund.
b)Agree, you post the item back and get a full refund. With this option I never want to pay for return postage (as I fear a less than honest seller may not refund it). Call ebay, they will email you a pre paid label (with the sellers address).

Simples!

All good advice so far. I think you may have been a bit unlucky. My DS is currently in a bundle of summer clothes 9-12 months. About 15 items for £5 plus same postage again. Advice I was given was never to pay more than a pound an item as you do take a risk. That said I think a 'not as described' case would be justified. I second the suggestion of nct sales. There weren't tonnes of clothes at the one I went to but at least you can see what you are getting and don't pay postage. I have also had the odd bargain from charity shops too. All ok if you have the time - this will change for me when my mat leave runs out - boo!

Other advice is to get on the mailing lists for Gap, Jojo and other quality names so you know when they have a sale. I have paid supermarket prices for clothes from both these brands and hope that I can resell. On ebay I now put 'bought new and worn by one DS' but having been to an NCT sale just this weekend, I may save my items up and enter them in to one of these instead. May be less hassle as my last buyer was a PITA who lived in Southern Ireland but routes her purchases via a RM sorting office in Belfast and was put out when I refused to

.. Refused to only send direct to her actual address and then only if she paid the international postage not RM 2nd as advertised.