I went to bank in my lunch break on Monday to pay in 2 cheques from my parents - both were for £50, one for my birthday and one for our anniversary, There was a huge queue so a member of staff was wandering round encouraging everyone who was paying in money to use the deposit point which I did.
I got a balance today and couldn't see any record of this being paid in. I spoke to someone on the counter and they told me that a) one of the cheques was recorded as being for £27.50 and that b) it wasn't showing on the statement because cheques take 4 working days to clear.
I don't get how it can take seconds to email or fax someone anywhere in the world or wire money into an account instantly but cheques still take this long to clear.