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NEW FORM OF OBTAINING YOUR NUMBER FOR TELEMARKETING

10 replies

madeofkent · 07/05/2014 13:05

We've all handed over our numbers for competitions or even just for deliveries, and then suddenly seen the number of cold calls rise, and a few years ago I decided to get a phone that did number recognition. I haven't used it to programme in the phone numbers that I use the most though, but I shall - because someone out there has been watching who I call most.

I always make a note of any numbers that call often, and ignore the call entirely, after having listened to see if there is a message. Eventually they stop, usually after about three weeks, selling on our number to a fresh batch of Indians, Africans, Germans or Americans - I always look up any numbers that have been left, although most do not leave a number. They just come up as International. Or Number Withheld.

However, last week my son phoned from Uni, saying that he thinks we have been 'hacked'. Because he was Skyped by a company with a phone number only one digit different from ours, so answered, thinking it was me - and he only uses his Skype number for us, he chose it when he took out the package.

That explained a lot. Since Easter, we have had many calls a day. I have answered them - because they were all so similar to numbers we have for friends, family and work. Someone out there has also bought a Skype package that allows them to make as many calls as they like for free, and that someone has been using numbers that are a close approximation to numbers that we know, in an attempt to get us to answer the phone.

The Telepreference service cannot help, they have no power against computer-generated numbers. All I can do is fill in one of their complaints forms. I have just now received yet another call from a number that is close to a friend's mobile number. Two numbers have been swapped around. I am starting to feel besieged! What with all the salesmen trying to persuade me that I need new bargeboards and a clean roof and isn't my porch looking a bit tired and how about a new drive?

OP posts:
FraidyCat · 07/05/2014 17:05

Are you saying you are receiving calls on a landline with fake caller-id?

Or are you receiving the calls on Skype?

In general, I find a True Call box is the solution to landline spam, however that relies on caller-id, so if caller-id can be faked it's a serious problem.

www.truecall.co.uk/home.aspx

Ilovexmastime · 07/05/2014 17:09

I don't understand! Sorry...

PasswordProtected · 07/05/2014 17:30

This is very annoying, isn't?
I am away a lot at the moment but have returned home to several missed calls whose numbers I back checked because they looked as if they came from locations where I have friends or business dealings. Turns out in both cases that these were made up telemarketing numbers.
I am at a loss as to how they got my numbers, though, as I am not in the phone book and generally give my mobile number when buying online.
I did answer one of these calls a while back and was greeted by name, which I find spooky. I usually just tell them that I am not interested and put the phone down. What they are doing is illegal here in Germany and the numbers are reported regularly to the authorities, but they just change number and carry on.

wobblyweebles · 07/05/2014 18:53

I live in the US and the only telemarketing calls I get are from a few companies in the UK. Drives me nuts especially as they are 5 hours ahead so usually wake me up around 4am.

madeofkent · 15/05/2014 18:25

Yes, I think the caller id is being faked. I got a form through from TPS to be used for complaints, and it's pathetic. It's a photocopied form that looks as if it was typed up in the 80s. I'll investigate your truecall site.

My son found a site that allowed him to choose a number for his Skype calls, so that when I saw it on my phone, which has caller id, I would know it was him phoning and we wouldn't have to pay for the calls or arrange times. I remember thinking, if he can do this, and choose his own number, then anyone can do it. I presume that is how they make the calls and choose the numbers, and DH reckons that it is only too easy to get hold of anyone's number and see who they call, even if they are ex-directory.

OP posts:
Rooble · 15/05/2014 18:30

Drives me mad. I get between 5 and 10 calls a day at the moment, some from international numbers (which I ignore because anyone I love overseas will leave a message), some from 0845 numbers which I ignore, and, in the last 3 weeks, lots from a local number. I also get these on my mobile. It makes me permanently angry and aggressive when I answer the phone, which is not how I was brought up!

vindscreenviper · 15/05/2014 18:45

I'm getting so many of these now that I just never answer the landline, I feel like changing the recorded message to " Hello the Vinderscreenvipers no longer answer the phone due to the sheer volume of cold calls we receive however if you're not selling anything we promise to phone you back if you leave a message" or would that be too grumpy?

FraidyCat · 15/05/2014 19:32

I've googled caller-id spoofing, and it looks like it's a real issue.

For the time being Truecall is working for me. There are various ways of screening calls with it, so it may still be useful even if the pests spoof a friend or relative number. In that case I would screen all incoming calls in the way I currently screen ones with no caller-id, the call-handling mode I use for those plays a recording of the caller saying their name to you, and you can accept or reject the call based on hearing their voice. Most spammers simply hang-up when they are asked to say their name for the recording, and your phone never rings.

FraidyCat · 15/05/2014 19:34

Another call handling mode you can set up for relatives is to give them a secret pin code they can dial to get past the Truecall box, the spammers won't have that.

madeofkent · 02/10/2014 12:00

I've just been informed of a different version of this, called Call Guardian. Everyone calling you (until you have saved their number) has to give their name, your phone then rings, you hear the recording and choose whether to answer, in exactly the same way as the truecall. I just feel so cross that we have to do it in the first place.

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