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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

AIBU to have told the ebay seller to stop!

41 replies

MyFirstName · 06/05/2014 13:43

Auction ended on 30th April
Notification item posted to me on 1st May.

All so lovely so far.

Then an email from seller on Bank Holiday Monday as to why have I not yet left feedback...please contact them if any issues etc etc....

I just sent a brief message back saying "I have not received it yet so that is why I have not yet left feedback"

Then, parcel arrived this morning. Have not had a chance to open it yet (went out as soon as the Postman had delivered it). About ten minutes later another email from the seller "Have you chased your post office, you should have received it now"

OH just FUCK OFF!

Jeez. Value is less than £20. It was posted SECOND class recorded. Over a bank holiday weekend Give me a fucking chance. It is clothing. You know I may want to try it on before I leave feedback FFS.

So I sent seller a mail just saying "Please stop. I have post this morning, I haven't checked it."

And this seller is angling for 5* feedback!

So WIBU...or should I have been stroppier Grin.

OP posts:
EduardoBarcelona · 06/05/2014 20:54

Well that's just wrong

falulahthecat · 06/05/2014 21:19

I had almost the exact same thing, exasperated I gave the dress a quick once over and posted positive feedback. A very busy week later I went to put it in the wash and realised it wasn't topshop as advertised but some non-descript knock off, and lots of the 'lacing' was frayed. Ebay awarded me my money back, and now I NEVER leave feedback before I've thoroughly inspected my stuff!

FatalCabbage · 06/05/2014 21:34

Non-business sellers can state no returns but it means "you can't just return it because of buyer's remorse". If it's SNAD eg a red shoe instead of a blue skirt, you can't block the return!

EduardoBarcelona · 06/05/2014 21:44

Or if person reckoned it didn't fit.

IMO they should pay to return. Their liability

LavenderGreen14 · 07/05/2014 08:36

buyers do have to pay to return items - unless the seller is good and gives return costs too, or eBay give a free label to return.

JeggingsHateMe · 07/05/2014 08:57

I agree with the PP who advised not marking their stars down and instead send them a polite note to say that they may be unaware how pushy and irritating they are coming across as with their constant requests.

Explain that you were intending to mark them down on their stars but instead thought better of it and that you would let them know so that they could use this feedback of yours going forward.

Hopefully they thank you!

By even marking down the stars a little can mean that a seller won't be sell to sell in the next few months, they get banned for life. I've read about sellers with scores of 4.8 /4.9 being banned. How is only very nearly a 5* service ban worthy?! Confused

I understand that it shouldn't be down to you to educate the seller but in all honesty you are over-reacting a little and waiting to try on the outfit before leaving FB is a little unfair. The fit should not determine the FB, you would of seen the details in the listing. Of course the item should be thoroughly inspected but making them wait whilst you decide if suits is a bit wrong IMO.

LavenderGreen14 · 07/05/2014 09:11

'making them wait' for feedback which you are under no obligation to leave? I think you are missing the point a bit Jeggings.

MyFirstName · 07/05/2014 09:36

And "Making them wait" for feedback whilst I try on the item? How long does it take you to try on an item of clothing FFS - it is not as if I was waiting for a nice day to test out my new hot tub ffs....open packaging, try on, assess for defects.

OP posts:
DeWee · 07/05/2014 09:47

If I got that from a seller I'd think it was nice of them to be concerned.

The first is checking that you're happy with the item. Presumably so they would try and rectify anything that's a problem.

The second was obviously she was concerned that it hadn't arrived and wanted to check it had arrived. You only have a certain length of time in which you can claim back from the PO for missing parcels.

I would have sent a message back along the lines of "Thanks, the parcel arrived this morning. I'll leave feedback when I've checked it."

JeggingsHateMe · 07/05/2014 12:07

Lavender I was commenting regarding the Ops post. She had said that she had not 'even' tried it on yet, which led me to believe that she had every intention of leaving fb but when she was sure the item suited. I understand that no one is under any obligation to leave fb.

My whole reply would have been different if the Op had stated she had no intention of ever leaving Fb and the seller was annoying her.

ChaosTrulyReigns · 07/05/2014 12:18

It's not really making them wait for FB, though us it, if FB is optional?

I'd just ignore the messages and not leave FB. That'll learn em. Wink

jdawg · 10/06/2014 00:18

This reply has been deleted

Message deleted by MNHQ. Here's a link to our Talk Guidelines.

stripedtortoise · 10/06/2014 07:35

YABU.

Why so stroppy about two emails that sound perfectly pleasant? You didn't have to reply to the second one until you had opened the parcel.

I am also in the camp of not having to try something on before leaving feedback. 'As described and well packaged etc' is basically what you're looking for. If it's say, advertised as a 12 and is clearly labelled an 8, that's different but if it just didn't fit or you didn't like the cut - that's no case for bad feedback.

jdawg · 10/06/2014 20:23

Why was my post deleted??!! It did not break any of these "rules" I thought it was very informative and actually useful to the poster or others who might read it.??

No personal attacks<span class="line-through">-</span> never done, never attacked a person
No posts that break the law--def didnt break the law
No trolling, misleading or deliberately inflammatory behaviour--none of the above
No trollhunting--wasnt trolling
No spamming- wasnt spam
LoonvanBoon · 10/06/2014 20:29

jdawg, I didn't report your post but noticed it earlier today & saw you'd referred to someone or other - ebay buyers, possibly - as "retarded". Pretty offensive & quite possibly someone reported it as such? Otherwise, it did contain some helpful info. for ebayers, yes.

jdawg · 10/06/2014 23:00

Well maybe I used the wrong wording (maybe careless, incompetent, illiterate) Im not sure which or all applies to "MOST" ebayers. That is a question and statement, but point being made MOST BUYERS DONT READ THE LISTINGS FULLY BEFORE THEY BID. It was some other really great/factual/ and honest info in there I wish for the sake of others including the poster could have read about buying/seller on ebay which is what this post was truly about. But whatev

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