Not so much AIBU because I can see this woman's point but just want to have a moan as I'm feeling a bit down.
I have been looking after my ill grandfather for most of today so didn't get to Tesco until 3:05pm. I needed to go to Tesco opticians as a screw has come loose in my glasses and they keep falling off my face and they will be all week. I work long hours so probably won't have the time to get up to the opticians again as they close quite early where I live.
I saw on the board that the opticians section had closed at 3pm. As it was only about 5 minutes past closing time, I approached one of the opticians employees who was packing stuff away and politely said "excuse me, I know you're closed but would you mind taking a few minutes to tighten a screw in my glasses? I won't be able to come up here again and they're falling off my face."
She replied: "No. I was meant to go home 10 minutes ago so I can't do it now. Come back tomorrow."
I know that she'd finished her shift but it did annoy me. It wouldn't have killed her to just tighten up a screw and it was quite mean-spirited. I used to work in retail and I often worked over my hours if a customer needed something but I guess my customer service skills were slightly better. My job at the moment involves me doing lots of unpaid work in my own time - I couldn't just clock off and refuse to do anything else.
Just wanted to moan as I'm feeling under a lot of stress with work and my grandfather being ill and it made me lose a bit of faith in people. What happened to doing things out of kindness?