I visited a matalan store on 10th Feb with my almost 2 year old son and my mother. My son loves exploring his world right now and I'm happy to let him under my watchful eye. He was doing his usual 'taking things off prongs for mummy to put back' when he tried to take some socks off one of their cardboard display units. As a store planner and shop fitter, it never occurred to me that the fixture would be unsecured, especially placed so close to the children's department. I was therefore horrified when the 4 foot, front heavy fixture with eye threatening prongs fell covering my son. I settled my son who was thankfully ok, but thought that it needed reporting to duty manager. After paying for my goods I asked to speak with someone. A young lady arrived and I explained what had happened and was utterly astonished at her response. There was no concern, no apology. She just said 'well he must have pulled on it' I replied yes he had, as he explored, as he should be able to without the fixture falling onto him. She then told me 'that's why our trolleys have child seats in them, we recommend you keep them in a trolley.' I was utterly enraged with the 'well it's his fault or your fault' attitude. This attitude has been repeated by their own h and s dept and by my local council. I simply cannot believe that this is OK?! That because these are temporary fixtures and because he was not injured I should accept the vouchers they offered and shut up!? I have asked them to donate them to charity as i do not plan to revisit while my sons safety cannot be guaranteed. Please let me know your thoughts, or knowledge of other incidents/ways I can report it. Either way, watch your little ones in matalan, as ease of sock management comes before your child's safety.